Title:

Operations Manager, Netherlands

Company:

Everest Insurance (Ireland) Netherlands

Job Category:

Underwriting

Job Description:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

About the Role:

As the Operations Manager based in Rotterdam, you will play a pivotal role in building and leading the operational framework of our European branch. This position is key to ensuring smooth day-to-day operations, full compliance with local regulatory standards and market practices, and driving the branch’s growth and long-term success.

Responsibilities

Key responsibilities will include:

Broker Relationship Management:

Build and maintain strong relationships with local brokers, manage escalations, and lead quarterly review meetings.

Portfolio Oversight:

Monitor and manage the branch’s portfolio, including pipeline tracking and submission oversight.

Regulatory Compliance:

Ensure adherence to local regulatory requirements and market practices across all operational activities.

Project & Change Management:

Lead and support operational projects and change initiatives to drive continuous improvement.

Underwriting Support:

Provide timely assistance with urgent underwriting administration tasks as needed.

Month-End Process Support:

Contribute to the successful execution of month-end activities and reporting.

Operational Reporting:

Produce and maintain operational reports and performance metrics to support decision-making.

Service Level Management:

Manage Branch SLA reports—compile, distribute, and follow up on required actions.

Branch Manager Support:

Act as a key support to the Branch Manager, contributing to strategic and operational initiatives.

Cross-Functional Liaison:

Serve as the primary contact point for HR, Finance, and Technology departments, ensuring smooth coordination and communication

Skills & Experience

Solid understanding of underwriting and operational processes.
Familiarity with one or more insurance classes: Property, Accident & Health, Financial & Professional Liability, Casualty, Marine, Energy, Credit, and Political Risk.
Proficient in MS Office, particularly Excel at an intermediate level.
Experience using document management and workflow systems.
Proven organizational and communication skills.
Analytical, logical, and resourceful approach to problem-solving.
High attention to detail and ability to follow through on tasks and projects.
Comfortable working independently and collaboratively within a team environment.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.

Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.

Type:

Regular

Time Type:

Full time

Primary Location:

Rotterdam, Netherlands

Additional Locations:

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