Administrative Assistant 1, Endocrinology - Farmington - Full Time

Under direct supervision, performs a variety of administrative support tasks for a specified unit/department, such as:  greet and direct visitors, answer and direct calls; answer routine inquiries or provide routine forms/information; perform  word processing of correspondence, forms, reports or other materials; process forms & information; perform data entry or maintain established spreadsheets; and establish and maintain files and records. Edits and proofreads documents to ensure accuracy. 

Reception, Information and Inquiries: 

• Following department protocol greets & directs patients/parents, internal staff & external visitors; accept, screen & route telephone calls.  
• Answer routine inquiries or provide routine forms/information concerning activities and/or operations of department; follows through, as required, to meet routine needs of customers.
• Open and distribute incoming mail and prepare/process outgoing mail/packages.

Appointments and Meetings: 

• Schedules routine appointments, interviews or meetings; exercises some discretion and judgment to best meet needs of department and individuals.

Correspondence, Reports & Documents: 

• Performs a variety of routine assignments utilizing personal computer to, draft, edit, revise and print routine correspondence, documents, reports and other materials; enters data and maintains established files, spreadsheets or routine databases following clearly established procedures.

File/Records Maintenance: 

• Establishes, maintains, processes, and/or updates files, records and other documents.  Copies and/or duplicates materials as requested; prepare and transmit facsimiles. 
• Proofreads all work to ensure accuracy and neatness.

Administrative Support Activities: 

• May run various errands for the unit/department, may involve intra-campus travel integral to responsibilities of position.
• May be requested provide basic instruction and/or training to others in routine tasks and responsibilities of this position.
• Maintains own competencies by attending training sessions, as directed.
• Demonstrates knowledge of the population-specific differences and needs of patients in appropriate, specific populations from young children through adolescence and applies them to practice.  Demonstrates cultural sensitivity in all interactions with patients/families and co-workers.
• Demonstrates support for the mission, values and goals of the organization through behaviors that are 
  consistent with Connecticut Children's Standards.

 

Education and/or Experience Required:

• Required: 1 to 3 years' experience directly related to the duties and responsibilities specified required, or equivalent.

Education and/or Experience Preferred:

• Preferred: High School Diploma, GED equivalent, or a higher level of education that would require the completion of high school.

Connecticut Children’s is the only health system in Connecticut that is 100% dedicated to children. Established on a legacy that spans more than 100 years, Connecticut Children’s offers personalized medical care in more than 30 pediatric specialties across Connecticut and in two other states. Our transformational growth establishes us as a destination for specialized medicine and enables us to reach more children in locations that are closer to home. Our breakthrough research, superior education and training, innovative community partnerships, and commitment to diversity, equity and inclusion provide a welcoming and inspiring environment for our patients, families and team members.
At Connecticut Children’s, treating children isn’t just our job – it’s our passion. As a leading children’s health system experiencing steady growth, we’re excited to expand our team with exceptional team members who share our vision of transforming children’s health and well-being as one team.