Metrolinx is connecting communities across the Greater Golden Horseshoe. Metrolinx operates GO Transit and UP Express, as well as the PRESTO fare payment system. We are also building new and improved rapid transit, including GO Expansion, Light Rail Transit routes, and major expansions to Toronto’s subway system, to get people where they need to go, better, faster and easier. Metrolinx is an agency of the Government of Ontario.

At Metrolinx, equity, diversity and inclusion are essential to living our values of serving with passion, thinking forward and playing as a team.

As part of our ongoing transformation, recent updates to our operating model have created exciting opportunities for strategic talented professionals to join our team and play a key role in bringing this vision to life.

Our Talent Acquisition team is looking for a strategic Senior Business Analyst, Talent Process Innovation who’s ready to lead the way in optimizing Talent Acquisition systems and processes that power hiring across our organization. In this role, you’ll be at the center of systems and strategy—managing talent technology, leading process innovation, and driving collaboration across multiple HR teams.

You’ll oversee system upgrades and new feature implementations, troubleshoot complex technical issues, and design quality controls to ensure data integrity. Acting as a key project lead, you’ll evaluate change requests from COEs and end users, assess feasibility and impact, and gather requirements to deliver thoughtful, scalable solutions. In this role you will make an impact at the intersection of Talent, Technology, and Data.

Why Join Metrolinx?

Metrolinx HR team has been recognized by HRD Canada as one of the 2025 Top HR Innovators and Most Innovative HR Teams, celebrated for reshaping the HR landscape with pioneering strategies in wellness, talent management, and recruitment.

What we offer:

Work that makes an impact across all of Metrolinx as well as the GTHA
Learning and development opportunities
An open and inclusive work environment
Comprehensive health and dental benefits, and wellness spending account
Defined Benefit OMERS Pension plan
Metrolinx is committed to helping our leaders achieve their goals through continuous learning, professional development, and support.

What will I be doing?

Lead system improvements by developing project standards, test plans, and upgrade strategies that ensure system functionality, usability, and data integrity.
Serve as a functional and technical expert for our Talent Acquisition platforms, offering ongoing support and recommending process improvements that align with evolving business needs.
Troubleshoot complex issues, analyze system requirements, and coordinate solutions with IT and external vendors.
Design quality controls and data integrity protocols to ensure reliable workflows and reporting within Oracle HR and other platforms.
Turn data into action by using tools like Power BI and Excel to identify hiring trends, bottlenecks, and opportunities—then translating those insights into clear, impactful recommendations for TA leadership.
Create executive-ready dashboards and reports to highlight KPIs, diversity goals, and recruitment channel effectiveness.
Partner across the business—collaborating with HR, TA, IT, and operational leaders to identify pain points and implement smart, scalable solutions.
Drive continuous improvement by optimizing applicant tracking systems and related technologies in partnership with internal stakeholders and external vendors.
Support major strategic projects such as workforce planning, TA transformation initiatives, and change management efforts.
Build data fluency across teams by developing and delivering training on data management, analytics, and evidence-based decision-making.
Champion best practices through collaboration with other agencies and transit authorities, sharing knowledge and resolving technical issues.
Provide reporting leadership that supports operational efficiency, financial stewardship, and strategic decision-making.

What Skills and Qualifications Do I Need?

Diploma in Business, Human Resources, Data Analytics, or related field, or equivalent experience; Oracle application training is a plus.
Demonstrated progressive experience in Talent Acquisition, HR analytics, or Business/Systems Analyst roles, with strong experience using ATS (Oracle Recruitment Cloud preferred) and analytics tools like Power BI.
Proven ability to present data insights to senior stakeholders and influence business decisions.
Strong project management, multitasking, collaboration, and stakeholder management skills.
Demonstrated experience in Talent Acquisition with Oracle ERP and reporting tools experience.
Advanced technical certifications are an asset.
Knowledge of HR legislation and collective agreements, with broad HR function understanding including recruitment, benefits, compensation, performance management, training, and labour relations.
Proficient in MS Office and skilled in problem-solving, analysis, decision-making, and communication to guide HRMS usage and policy.

Don’t Meet Every Requirement?

If you’re excited about working with Metrolinx but your past experience doesn’t quite align with every qualification of this posting, we encourage you to apply. You just might be the right candidate for this or other roles. We are always looking for great talent to join our team.

We invite all interested individuals to apply and encourage applications from members of equity-deserving communities, including those who identify as Indigenous, Black, racialized, women, people with disabilities, and people with diverse gender identities, expressions and sexual orientations.

Accommodation:

We value the unique skills and experiences each person brings to Metrolinx and are committed to creating and maintaining an inclusive and accessible environment. We are committed to the requirements of the Accessibility for Ontarians with Disabilities Act so if you require accommodation during the hiring process, please let our Recruitment team know by contacting us at: 416-202-5601 or email hr.recruitment@metrolinx.com.

Application Process:

All applicants must be legally entitled to work in Canada. Metrolinx will be using email to communicate with you for all job competitions. It is your responsibility to include an updated email address that is checked daily and accepts emails from unknown users. As we send time sensitive correspondence, we recommend that you check your email regularly. If no response is received, we will assume you are no longer interested in pursuing the opportunity. Please be advised that a Criminal Record Check may be required of the successful candidate.

Should it be determined that any background information provided be misleading, inaccurate or incorrect, Metrolinx reserves the right to discontinue with the consideration of your application.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

WE ARE AN EQUITABLE AND INCLUSIVE EMPLOYER.

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