This role is for one of the Weekday's clients

Salary range: Rs 600000 - Rs 900000 (ie INR 6-9 LPA)

Min Experience: 2 years

Location: Gurgaon

JobType: full-time

As an International Admissions Mentor, you will take on a high-impact, high-ownership role—working at the intersection of sales, counseling, and relationship management. This is not a back-office or purely service-based role; you will actively guide students from initial interest to successful international admission, while also driving monthly conversion and revenue targets.

You will be part strategist, part guide, and part closer—moving students smoothly across their admissions journey with trust, structure, and measurable results.

Requirements

Key Responsibilities

1. Own the Student Relationship

Take complete ownership of each student’s admission journey—from first interaction to university enrollment.
Build strong, trust-based relationships with students and parents via calls, chats, and virtual sessions.
Serve as the single point of contact, ensuring smooth progress at every stage.

2. Sales-Driven Counseling & Conversion

Achieve monthly admission conversions by ensuring timely submission of documents, offer letter acceptance, and fee payments.
Identify and address emotional, financial, or logistical blockers to keep students moving forward.
Convert interest into commitment through structured follow-ups and strategic nudges—without hard selling.

3. Strategic Application Guidance

Match student aspirations with suitable programs, universities, and scholarships.
Guide students in SOP writing, documentation, and ensuring high-quality, accurate applications.
Continuously evaluate and refine program fit based on student goals and financial readiness.

4. Pipeline Management & Follow-Up

Manage a personal admissions pipeline—tracking every student’s progress and staying proactive.
Conduct consistent follow-ups via WhatsApp, calls, and email to maintain momentum.
Resolve objections, answer queries, and prevent drop-offs with timely intervention.

5. Financial Counseling & Clarity

Clearly explain the full cost of education—tuition, travel, accommodation, and living expenses.
Assist families with payment planning, financial readiness, and required documentation.
Drive timely fee milestone completion while maintaining a relationship of trust.

6. Expectation Management & Retention

Align expectations with program offerings and timelines.
Ensure all promises made during the sales process are met.
Keep students engaged through sessions, mentoring, and motivational touchpoints.

7. Problem Solving & Coordination

Handle escalations with empathy and accountability.
Coordinate with internal teams (Visa, Services, Sales) to ensure timely resolution.
Act as the central link between the student and relevant departments.

8. Pre-Departure & Visa Assistance

Support students with visa documentation and pre-departure formalities.
Coordinate travel readiness, cultural briefings, and university onboarding.
Prepare students for handover to post-arrival support teams.

9. Reporting & Feedback

Maintain detailed records of student journeys, conversion status, and issue logs.
Share weekly progress reports and flag risks.
Provide structured feedback to enhance processes, SOPs, and student experience.

Who We’re Looking For

2–4 years’ experience in EdTech, study abroad counseling, inside sales, or account management.
Strong relationship-building and client-facing experience with individuals or families.
Proven record of meeting or exceeding sales/conversion targets with structured follow-up processes.
Excellent communication skills in English and Hindi.
Highly self-driven, empathetic, and able to manage multiple student accounts simultaneously.

Performance Metrics

Admissions Conversions – Students completing registrations and payments.
Pipeline Progression – % of students advancing through the journey week-to-week.
Engagement Metrics – Follow-up consistency, contact rates, responsiveness.
Revenue Realization – Timely collection of registration and tuition fees.
Satisfaction Scores – Student and parent feedback post-enrollment.

Skills

Sales & Conversion Strategies
Communication & Negotiation
Customer Relationship Management (CRM)
Key Account Management
Problem Solving & Objection Handling