Training Associate - Level III - Service

The Training & Development Specialist supports the facilitation, design, and delivery of technical training programs focused on electronic and mechatronic systems. This role contributes to the development of instructional content, coordinates training logistics, and collaborates with internal teams and external vendors to ensure effective learning outcomes. The ideal candidate will possess strong technical expertise, instructional design capabilities, and stakeholder management skills.

Key Responsibilities

• Design and develop instructional materials including guides, presentations, tests, and job aids.
• Conduct needs, audience, and task analyses to inform training solutions.
• Research and evaluate external training programs and vendors.
• Plan and administer instructor-led and e-learning sessions, including logistics and communication.
• Maintain training records and track individual/group progress using standard tools.
• Implement evaluation plans and prepare reports to assess training effectiveness.
• Support expense tracking and reporting related to training activities.
• Collaborate with OEM stakeholders and internal teams to align training with operational needs.
• Provide mentorship and guidance to junior colleagues.
• Ensure compliance with internal policies and export control regulations.

Qualifications

• Diploma or Degree in Electronic, Mechatronic, or Mechanical Engineering .
• High school diploma or equivalent experience required.
• Certifications in instructional design or training delivery are a plus.
• Awareness of export control or sanctions regulations may be required.

Core Competencies

• Action Oriented: Tackles challenges with urgency and enthusiasm.  
• Balances Stakeholders: Manages diverse stakeholder needs effectively.  
• Communicates Effectively: Tailors communication to audience needs.  
• Demonstrates Self-Awareness: Reflects on feedback for personal growth.  
• Global Perspective: Applies a broad lens to problem-solving.  
• Interpersonal Savvy: Builds rapport with diverse groups.  
• Optimizes Work Processes: Focuses on efficiency and continuous improvement.  
• Resourcefulness: Uses resources wisely and creatively.  
• Values Differences: Embraces diverse perspectives and cultures.

Technical Competencies

• Instructional Design & Effectiveness: Applies Cummins methodologies to create impactful learning experiences.  
• Training Delivery: Engages learners and adapts to varied needs.  
• Data Analytics: Uses data to drive decisions and improve training outcomes.  
• Human Resources Data Management: Ensures accuracy and compliance in training records.

Skills and Experience

• 7–10 years of experience in electronic engine/ATS service, diagnostics, and troubleshooting.
• Strong understanding of electrical and electronic fundamentals.
• Proficiency in Cummins tools: Quick Serve, Insite, Guidanz.
• Ability to read and interpret wiring diagrams.
• Experience with vehicle integration and operations.
• Strong communication and presentation skills.
• Creative mindset for developing simplified training content.
• Proficiency in MS Office (Word, Excel, PowerPoint).
• Familiarity with PR/PO/GRN processes and expense tracking.
• Strong networking skills with OEM stakeholders.
• Awareness of computer programming languages and coding (added advantage).

Cummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.