TDI-Administrative Assistant II

Do you have a passion for public state service and enjoy making a difference?  Don’t miss out on this opportunity. The Texas Department of Insurance (TDI) is hiring! Apply today if you’re looking for a rewarding career in public state service. TDI regulates the insurance industry, administers the Texas workers’ compensation system, educates, and protects consumers. TDI is located at the Barbara Jordan Building at 1601 Congress Avenue in Austin, near the Texas Capitol. 

Benefits of working at TDI:

·         Flexible work schedules.

·         Work-life-balance.

·         96 hours of accrued vacation a year.

·         96 hours of accrued sick leave a year.

·         20+ holidays every year.

·         Career advancement opportunities.

·         Free parking.

·         401(k) and 457 Programs.

·         State of Texas retirement plan with a lifetime annuity through the Employee Retirement System of Texas (ERS).

·         Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays the other 50%). 

·         Optional benefits like dental, vision, life insurance, and many more.

·         Qualified employer for the Federal Public Service Loan Forgiveness Program. 

Before you apply:

Learn about our selection process, our military employment preference, licensing, and credential requirements. 

Administrative Assistant II

This position performs administrative support work involving disseminating information, preparing correspondence, and maintaining filing systems. Administrative Assistant II performs routine (Journey-level) administrative support work and technical program assistance work.  Work is subject to review upon completion for conformance to establish procedures.  Observes all applicable agency policies and procedures, including established leave, attendance policies, safety rules and regulations, and use of state and federal property.  Works under moderate supervision with limited latitude for the use of initiative and independent judgment.

This position:

·         Conducts business in accordance with the Consultation Policy and Procedure Manual (CPPM) and the OSHCON Program Resource Guide (OPRG).

·         Monitors consultants’ reports, forms, and other documents to ensure consistency and accuracy and provides feedback to the consultants and the Team Manager.

·         Monitors OSHCON South Team’s performance toward state and federal performance goals and quality requirements, and prepares reports for the team and team manager.

·         Maintains files, records, and management systems.

·         Actively communicates with field personnel and other administrative staff.

·         Assists with training, planning, and execution of state agency and federal programs.

·         Performs other duties as assigned.

This position requires: 

·       Graduation from a standard senior high school or equivalent. 

·       Plus: One year of full-time experience in office practices and administrative procedures.

·       College hours in coursework relevant to the position may be substituted for experience on a year-for-year basis.

Additional job details:

·       Ability to implement administrative systems and procedures and to interpret rules, regulations, policies and procedures.

Preferences for this position include:

·       Experience in clerical or administrative support work.

This position requires demonstrated knowledge of:

·       State laws, rules, procedures, and regulations relevant to job requirements.

·       Agency administrative policies and procedures.

·       Office practices and administrative procedures.

·       Business or program terminology, spelling, punctuation, grammar, typing formats, and word processing techniques.

This position requires demonstrated skill in:

·       Problem solving and critical thinking.

·       Using Microsoft Office software applications, including Word, Excel, Outlook, and SharePoint.

·       Using personal computers sufficient to enter and extract data from related systems and programs such as Centralized Accounting Payroll and Personnel (CAPPS) and other systems required to perform the job.

·       Using personal computers sufficient to enter and extract data from related systems and programs. 

This position requires the demonstrated ability to:

·       Communicate and work effectively with a wide range of people with varied skills, knowledge, and backgrounds.

·       Maintain the confidentiality of sensitive information.

·       Analyze and solve work-related problems and work independently on a variety of administrative work and technical assignments.

·       Manage and coordinate multiple tasks and priorities to meet necessary deadlines.

·       Work both independently and as a team player.

·       Interpret rules and regulations, policies, and procedures.

·       Handle multiple tasks simultaneously and manage conflicting priorities.

·       Comprehend and apply complex administrative rules and procedures to determine compliance with program area policy.

·       Apply critical thinking to analyze and solve work-related problems and to work independently on a variety of administrative work and technical assignments.

·       Understand and carry out complex instructions.

·       Work effectively in a professional team environment.

·       Provide guidance to others.

·       Establish and maintain harmonious working relationships with co-workers, agency staff, and external contacts.

Military Employment Preference

Get help translating your military work experience and training courses into civilian job terms, qualifications/requirements, and skill sets. Redact personal or sensitive information from all attachments.

To receive a military employment preference, you must submit the following documents, as applicable, with your application. See How to Apply – Military Employment Preference.

Applicable Military Occupational Specialty (MOS) codes are included, but not limited to one of the following:

PERS, 0111, 4430, 3F5X1

Click or copy and paste the following link into your browser to access Military Crosswalk information:

Military Crosswalk for Occupational Category - Administrative Support

How to apply:

All applications must contain complete job histories, including job title, dates of employment, name of employer, manager’s name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not substitute for this required information.

Submitted through Work in Texas:

Work in Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete supplemental questions, go to CAPPS Career Center to register or log in and access your profile.