Administrative Professional 3

Who We Are

The Ohio Department of Job and Family Services (ODJFS) supports Ohioans and their families through the following programs:

• Cash and Food Assistance
• Employment Services and Workforce Development
• Unemployment Insurance
• Adult Protective Services
• Child Support

Public service is an honorable way to serve the community in a hands-on dedicated way. You can make a difference in someone’s world!

Guiding Principles

• We will be a leader in customer satisfaction.
• We will have a reputation that attracts and retains talented, diverse, and dedicated employees.
• We get better at what we do every day.

Office of Leal & Acquisition Services

The Office of Legal and Acquisition Services manages the agency’s legal affairs, contractual agreements, and acquisition of good and services. The attorneys in our office serve as legal counsel for ODJFS. Our mission is to provide quality and timely legal advice to ODJFS and perform research and analysis for the program and policy areas of the agency. Our office also administers the hearings and rule promulgation functions for the agency.

What You’ll Do

• Under administrative direction, performs non-routine administrative tasks (i.e., independently formulates decisions and/or judgments involving non-legal interpretation of policies and procedures to resolve problems, prepare correspondence and reports and/or carry out other assignments) in support of the Bureau of State Hearings Prehearing Resolution (PHR) process; independently reviews eligibility status and benefits; reviews hardcopy information and computer system information (e.g., Hearing and Appeals Tracking System [HATS X]; Ohio Benefits) in preparation for discussions with appellants, appellant representatives and county agency staff; communicates by phone, in person or in writing with appellants, appellant representatives and county agency staff to resolve discrepancies in program eligibility/benefits to reduce the need for cases to go to hearing; documents appeal withdrawal attempts and completions in HATS X; provides technical assistance to county agency staff utilizing various methods (e.g., webinar; manuals; desk aids).
• Operates personal computer and applicable software applications to produce, store, calculate and retrieve reports, confidential files, and other documents; maintains accurate and timely electronic case records; handles sensitive inquiries; provides front desk phone coverage.

• Performs other related duties as assigned (e.g., travels to attend staff meetings, training sessions, workshops and conferences; maintains logs, records and files).

Schedule: Full-time

Hours:Standard workdays are Monday through Friday. Hours are between 7:00 a.m. and 6:00 p.m.

Travel: Occasional travel within the state of Ohio.

PN(s): 20036691

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

• Medical Coverage
• Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
• Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
• Childbirth, Adoption, and Foster Care leave
• Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
• Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS)& Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

The ideal candidate, at minimum, must have the following:

OPTION 1:

• Completion of associate core coursework in secretarial science or business office applications from accredited career school or community college;

AND

• 12 mos. exp. in secretarial/administrative professional field.

Option 2:

• 30 mos. exp. or 30 mos. trg. in secretarial/administrative professional field.

Option 3:

• 12 mos. exp. as Administrative Professional 2, 16872.

Or

• Equivalent of minimum class qualifications for employment noted above.

Tips For Your Application

When completing the different sections of this application, be sure to clearly describe how you meet the minimum qualifications outlined in this job posting. We cannot give you credit for your Work Experience and Education & Certifications if you do not provide that information in your online application. Information in attached resumes or cover letters must be entered into your application in the appropriate Work Experience or Education & Certification sections to be considered.

Pay Information

This position is in the State of Ohio’s OCSEA Pay Schedule, Pay Range 30. Unless required by legislation or union contract, starting salary will be the minimum salary of that pay range (step 1, currently $25.77 per hour). These ranges provide a standardized pathway for pay increases. With continued employment, new hires move to the next step in the range after 6 months and annually thereafter. Cost of Living Adjustments increase wages in these ranges each fiscal year. The current step progression wages are in the table below.

Pay Range 30

Step 1

Step 2

Step 3

Step 4

Step 5

Step 6

Step 7

Hourly

$25.77

$26.76

$27.92

$29.22

$30.55

$31.88

$33.52

Annual

$53,602

$55,661

$58,074

$60,778

$63,544

$66,310

$69,722

Months of Employment

At Hire

6 months

18 months

30 months

42 months

54 Months

66 Months

ADA Notice

If you require an accommodation based on a disability for any step of the selection process, please contact ada_public@jfs.ohio.gov

Selection Priority NoticeOCSEA

Current employees of ODJFS in the OCSEA union have selection rights before all other applicants. Applications from all other candidates will only be considered if an internal OCSEA applicant is not selected for this position.

Background check information

The final candidate selected for this position will be required to undergo a criminal background check. Some positions may require drug testing and/or fingerprinting. Criminal convictions do not necessarily disqualify candidates from consideration.

Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.

The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.