TikTok Local Services - Fraud & Risk Control Strategy Associate
TikTok
Office
Los Angeles, California, United States
Full Time
"With the mission of "Inspiring New Life and Helping Good Business", Local Services is committed to becoming the most trusted local service platform for users and partners.
In Local Services, through POI, Video, LIVE, Search, and other various products--services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative.
At the same time, Local Services creates an inclusive and fair business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
In this regard, the TikTok Local Services' Governance and Experience (GNE) team is a global team responsible for ensuring a trustworthy and high-quality ecosystem for TikTok Local Services, for all our users. Our users include our Consumers (Customers), Merchants, Creators, and other Partners."
Responsibilities
- Devise data-driven anti-fraud strategies to ensure trust and health of the ecosystem of TikTok Local Services, for example, to reduce platform losses and incentive abuses, to detect and combat fraudulent online and offline behaviour trying to circumvent our enforcement systems -- which may span across Merchants, Listings, Content, POIs, and Reviews
- Analyze issues based on data and user feedback; formulate specific anti-fraud strategies, collaborate with cross-functional teams like Algorithm, Product, Engineering, Legal teams, etc.; and implement measures to enhance ecosystem health
- Establish policies to govern anti-fraud and circumvention scenarios within TikTok Local Services; regulatory; regulate risks and quality of the ecosystem
- Ensure mechanisms, systems, processes, feedback loops and tools to implement developed anti-fraud strategies and policies; work with relevant cross-functional teams to launch and operate these effectively
- Manage risks by balancing alongside enabling growth for legitimate Merchants and Content Creators. Work with relevant stakeholders to understand the pain points and growth challenges of Local Services' stakeholders and the industries within which they operate. Formulate and implement strategies to ensure a good business experience while governing risks
- Conduct case checks to enhance accuracy of detection and enforcement measures, and respond to emergencies and conduct ad-hoc investigations as needed
In Local Services, through POI, Video, LIVE, Search, and other various products--services and roles related to life are creatively connected, making the daily life experience richer, more unique, and more innovative.
At the same time, Local Services creates an inclusive and fair business environment, helping merchants, service providers, creators and other roles to continuously create revenue and improve efficiency.
In this regard, the TikTok Local Services' Governance and Experience (GNE) team is a global team responsible for ensuring a trustworthy and high-quality ecosystem for TikTok Local Services, for all our users. Our users include our Consumers (Customers), Merchants, Creators, and other Partners."
Responsibilities
- Devise data-driven anti-fraud strategies to ensure trust and health of the ecosystem of TikTok Local Services, for example, to reduce platform losses and incentive abuses, to detect and combat fraudulent online and offline behaviour trying to circumvent our enforcement systems -- which may span across Merchants, Listings, Content, POIs, and Reviews
- Analyze issues based on data and user feedback; formulate specific anti-fraud strategies, collaborate with cross-functional teams like Algorithm, Product, Engineering, Legal teams, etc.; and implement measures to enhance ecosystem health
- Establish policies to govern anti-fraud and circumvention scenarios within TikTok Local Services; regulatory; regulate risks and quality of the ecosystem
- Ensure mechanisms, systems, processes, feedback loops and tools to implement developed anti-fraud strategies and policies; work with relevant cross-functional teams to launch and operate these effectively
- Manage risks by balancing alongside enabling growth for legitimate Merchants and Content Creators. Work with relevant stakeholders to understand the pain points and growth challenges of Local Services' stakeholders and the industries within which they operate. Formulate and implement strategies to ensure a good business experience while governing risks
- Conduct case checks to enhance accuracy of detection and enforcement measures, and respond to emergencies and conduct ad-hoc investigations as needed
TikTok Local Services - Fraud & Risk Control Strategy Associate
Office
Los Angeles, California, United States
Full Time
August 14, 2025