Integration & Automation Developer – Mulesoft Middleware - Service Reliability Engineers

Job Title: Integration & Automation Developer – Mulesoft Middleware - Service Reliability Engineer

Job Summary:
We are seeking a highly skilled and motivated Integration & Automation Developer with expertise in Mulesoft, Oracle Integration Cloud, and Oracle Fusion Middleware. The ideal candidate will have hands-on experience in B2B technologies including EDI, RosettaNet, and cXML, and will be responsible for designing, developing, and maintaining robust integration solutions across enterprise systems.

Key Responsibilities:
•    Design and implement integration solutions using Mulesoft, Oracle Integration Cloud, and Oracle Fusion Middleware.
•    Develop and maintain B2B integrations using EDI X12 standards (versions 850, 855, 860, 856, 810).
•    Implement and support RosettaNet PIPs (3A4, 3A7, 3A8, 3B2, 3C3) following RosettaNet Standards Methodology (RSM).
•    Configure and manage B2B gateways and ensure compliance with industry standards.
•    Collaborate with cross-functional teams to gather requirements and deliver scalable integration solutions.
•    Monitor and troubleshoot integration flows and provide timely resolutions.
•    Document integration processes, data mappings, and technical specifications.
•    Ensure security, scalability, and performance of integration solutions.
•    Infrastructure and Operations: Ensure the reliability and scalability of critical systems by designing and managing robust infrastructure solutions.
•    System Monitoring: Proactively monitor system health, using performance metrics and automated tools to detect potential issues before they impact users.
•    Incident Management: Lead response efforts during service disruptions, ensuring swift resolution and minimal downtime.
•    Problem Solving: Analyze root causes of system failures and implement long-term fixes to enhance system reliability.
•    Automation: Develop scripts and tools to automate repetitive tasks, improving operational efficiency and reducing manual interventions.
•    Collaboration: Partner with development teams to align on reliability goals and implement best practices into software design and deployment.
•    Documentation: Maintain comprehensive system documentation to support consistent and efficient troubleshooting and knowledge sharing.
•    Continuous Improvement: Drive innovation by identifying areas for enhancement and applying cutting-edge technologies and operational practices.

Required Skills & Qualifications:
•    Education: Bachelor’s or Master’s Degree in Information systems, Computer Science / Computer Engineering or equivalent. 
•    11+ years of experience in integration development using Mulesoft and Oracle middleware platforms.
•    Strong understanding of B2B integration standards including EDI X12, RosettaNet, and cXML.
•    Experience with Mulesoft Anypoint Platform, API design, and RAML specifications.
•    Familiarity with Oracle Fusion Applications and Oracle Integration Cloud.
•    Proficient in troubleshooting and optimizing integration flows.
•    Excellent communication and documentation skills.
•    Ability to work independently and in a team-oriented environment.

•    Service Reliability: Experience with managing and maintaining highly-available systems, including cloud-based infrastructure. 
•    Programming: Proficiency in programming to automate repetitive tasks ("toil") to reduce manual effort and human error.
•    Monitoring & Observability: Solid understanding of monitoring tools, incident management platforms, and metrics analysis.
•    Technical Depth: Deep knowledge of system performance optimization and troubleshooting methodologies. Experience with cloud platforms, databases, CI/CD, distributed systems, and security best practices. 
•    Communication & Collaboration: Strong communication skills (written and verbal) to effectively collaborate across cross-functional teams.
•    Problem Solving: Ability to thrive in high-pressure situations and demonstrate a calm, methodical approach to problem-solving. Analytical mindset for interpreting data, metrics, and patterns to make informed decisions and predict future issues.
•    Systemic Thinking: Ability to view interconnected systems holistically anticipating the broader impact of changes and designing for resilience.
•    Ownership and Proactiveness: Take responsibility for the reliability and performance of services. Proactively identifying potential problems, performance bottlenecks, and areas for improvement before they impact users.