Commercial Strategy - Retail Operations Leader

Location Requirement: Northwest Arkansas

The Retail Operations Leader position will be responsible for leading retail execution across the Walmart and Target channels of our business.  This individual will, in collaboration with Duracell Sales Leaders, partner with 3rd party retail brokers, and customer retail teams to drive company strategy forward in-store.

This individual develops KPIs, communicates expectations and monitors progress via scorecards, market retail visits, and leveraging retail intelligence platforms, with our 3rd party broker network and customer retail teams to ensure appropriate retail conditions always exist. 

Leadership, product knowledge, and channel expertise will be a key factor in the success of this role. The ideal individual will excel at influencing and delivering best-in-class retail executions across a range of customers.

• Develop channel specific monthly priorities and KPIs for broker partners, ensure they have the tools and information needed, scorecard on a monthly cadence and address opportunity areas as they arise
• Strategy Development & Execution: Understand the consumer and retail execution variations across multiple channels
• Work with channel specific sales leaders to develop & deliver against annual and monthly retail KPIs in support of overall Customer sales priorities for broker partner
• In collaboration with channel sales leaders and MS&P, become the Customer Retail Operations expert for Duracell
• Engage with retail broker partners, customer retail operations, to identify and execute business growth opportunities, and performance against agreed upon KPIs
• Regularly visit stores across all channels to identify service strengths and opportunities of broker partners and customer retail teams
• Develop strong relationships across multiple levels of the retail broker, and customer retail organizations 
• Develop relationships with in-store leaders to meet merchandising standards, create Duracell assets for retail employee education where needed
• Drive continuous improvement, ensure retail dollars spent maximize return on investment

• Location Requirement: Northwest Arkansas
• Minimum education required: Bachelor's Degree (Business preferred)
• Experience with virtual retail intelligence tools such as Field Agent and Customer retail portals
• Years of relevant experience: 5 years+ in CPG Knowledge, Skills and Abilities
• Experience managing 3rd Party Retail Brokers
• Experience collaborating with Customer Retail Operations Teams
• Strong Cross-functional Leadership skills
• Experience in Planning & Organizing project plans by Channel, Customer, Month
• Strong written and verbal communication
• Experience with technology and ability to learn business applications
• Working knowledge of MS Office to include PowerPoint, Excel, Teams, Power BI, and Outlook

Duracell is the world’s leading manufacturer and marketer of high-performance alkaline batteries, complemented by a portfolio of high quality, market leading specialty, rechargeable and professional batteries. Duracell’s products power numerous critical professional devices across the globe such as heart rate monitors, defibrillators, telemetry devices, smoke detectors, fire alarms, automated valves and security systems. As the leader in the professional power category, Duracell has a rich history of innovation, continuously introducing batteries that are smaller, thinner, with more energy and longer lasting than competitive brands. Since March 2016, Duracell has found its permanent home within Berkshire Hathaway (ranked #4 World's Most Admired Companies by Fortune Magazine and #3 in the Fortune 500), and will continue to focus on sustainable growth, industry-leading innovation while creating long-term value for our customers and consumers. At Duracell, integrity, end-to-end accountability across all levels, fast decision-making and a “can do” attitude is highly valued.