What’s the job?

As Head of Engineering you’ll direct the engineering/maintenance of your hotel and ensure the safety and comfort of hotel guests and team members – making sure all activities are delivered safely and with compliance. Motivating and training your team with the skills to keep hotels always looking their best.

Your day-to-day
People
•    Direct daily engineering needs, plan and assign work ensuring you always have the right team in place
•    Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues - recognize good performance
•    Promote teamwork and quality service through daily communication and coordination with other departments.
•    Communicate with all hotel department heads to stay informed of maintenance needs and ensure timely responses to requests
    Guest Experience
•    Help guests needs to ensure their satisfaction
•    Use a maintenance programmed to ensure the hotel is maintained and in service for our guests
Responsible Business
•    Oversee the physical operations of the hotel, including maintenance and repair and order parts and supplies in a timely and efficient manner while minimizing waste and maintaining “green” initiatives
•    May be responsible for hotel security to minimize risk of theft, crime and other hazards
•    Ad-hoc duties – unexpected moments when we have to pull together to get a task done

Accountabilities
This is the top Maintenance/Engineering job in a large, luxury, resort, or major flagship hotel with multiple sites and facilities, a number of major outlets, high-volume catering and convention facilities, and a large number of VIP and key guests. Supervises a staff of maintenance/engineering tradespersons and contractors. May oversee subordinate managers and supervisors.

What we need from you
•    Some college or advanced vocational training
•    Four years’ experience in general building maintenance and/or construction or equivalent combination of education and experience
•    Specialized expertise in plumbing, electrical, mechanical, and carpentry fields

•    Level 3 EPA Certification, HVAC and refrigeration certificate, licensed plumber and/or journeyman status for electrician and carpenter may be required
•    Hotel experience preferred
•    Professional certification and license if required by law

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re here to deliver True Hospitality for Good. Making our guests and colleagues feel welcome, cared for, recognised and respected – wherever they are in the world. Want to be part of the journey?