Store Sales Associate Lead

Overview

As a Store Sales Associate Lead, you will play a crucial role in ensuring the smooth operation of our retail store. You will be responsible for leading a team of sales associates, providing exceptional customer service, and driving sales to achieve store targets.

Responsibilities

 

•  Team Leadership:
•  Supervise and motivate a team of sales associates, providing guidance and support.
•  Schedule and assign tasks to team members, ensuring efficient store operations.
•  Conduct regular performance evaluations and provide constructive feedback.
•  Assist in training new sales associates and fostering a positive work environment.

 

 Customer Service

•  Greet and assist customers in a friendly and professional manner.
•  Provide product knowledge and recommendations to customers, ensuring a personalized shopping experience.
•  Resolve customer complaints or concerns promptly and escalate when necessary.
•  Maintain a clean and organized sales floor, ensuring merchandise is properly displayed.
•  Sales and Target Achievement:
•  Drive sales by actively engaging with customers and promoting products.
•  Meet or exceed individual and team sales targets.
•  Monitor sales trends and identify opportunities for improvement.
•  Collaborate with the store manager to develop strategies to increase sales and customer satisfaction.

 

 Inventory Management  

•  Assist in receiving, organizing, and replenishing merchandise.
•  Conduct regular inventory counts and assist in stock management.
•  Ensure accurate pricing and labeling of products.
  
  

 Requirements
  

•  High school diploma or equivalent; additional education or training in retail management is a plus.
•  Proven experience in a retail sales role, with a track record of meeting or exceeding sales targets.
•  Strong leadership skills and the ability to effectively manage a team.
•  Excellent communication and interpersonal skills.
•  Customer-focused mindset with a passion for delivering exceptional service.
•  Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
•  Basic computer skills and familiarity with point-of-sale systems.