Vault Teller

At INTRUST Bank, 10 character qualities are at the foundation of all we do. They include respect, positivity, compassion, humility, and initiative. They guide our interactions with customers and each other, are why we give back to communities, and inform how we shape our goals as a company. These character qualities are our tradition, and we bring them to life each day.

Your career is important to you, which makes it important to us. At INTRUST you’ll find a welcoming, encouraging atmosphere where your talents can thrive. You will be supported in your career, you can lead no matter what your title, and you can see a path for future growth. If you’d like to find a place of work where you’re appreciated, can find balance, and have a sense of belonging, then we encourage you to apply for this role.

A modern benefits approach:  To support our employees and their families, INTRUST offers a comprehensive, market-competitive benefits package that prioritizes your total well-being.

• Competitive pay
• Generous time off
  • Employees receive three weeks of paid vacation plus 11 paid holidays each year.
  • Paid time off to volunteer in the community.
  • Paid employee and family sick leave.
  • Paid parental leave.
• 401(k) plan with 6% employer match and 100% immediately vested.
  • 3% non-elective company contribution; non-elective contribution vested after 3 years of service.
• Career growth and development resources
• Tuition reimbursement for full-time and part-time employees enrolled in any degree program.
• Banking benefits
• Medical, dental, and vision insurance

Benefits eligibility is dependent upon hire date and employment status. Ask for our benefits guide for full details.

Job Summary: Responsible for processing Commercial deposits and orders.  Assures distribution of incoming and outgoing courier work is handled accurately and timely. Assists with specialized customer processes as needed. Follows established procedures for maintaining balance limits set within the Vault.  Promotes an environment of teamwork within the department and across the bank. Represents INTRUST Bank in all they do in the community and is focused on the development of new business relationships.  Must maintain strict standards of confidentiality and perform duties in a manner supporting INTRUST’s character qualities.

Essential Functions: All expectations described in the job description’s essential functions are necessary to be successful in this role, performed with or without a reasonable accommodation. 

• Ensure excellent customer satisfaction and service quality according to INTRUST’s Character Qualities 

• Provide a friendly, accurate, knowledgeable, and professional customer experience. Handles all transactions with the highest degree of security and confidentiality. 

• Consistent use of good judgment to protect customers and INTRUST Bank; protect the integrity of bank documents and customer confidentiality. 

• Must be able to follow directions and perform various job-related tasks. 

• Able to process deposits accurately and efficiently and/or change orders within standard time frames while following policies and procedures. 

• Responds to internal customers for pick-up and delivery of change orders etc.

Education and Experience: High school diploma or equivalent, and 1+ years of related job experience required. Vault experience preferred.  

Required Skills and Knowledge: Excellent communication skills required. Basic knowledge of computers and other office equipment with ability to operate 10-key by touch. Must demonstrate a high level of accuracy and attention to detail and must be able to exercise good judgment. 

Required Licenses and/or Certifications: None.

Physical Demands: Climbing of stairs, crouching, crawling, and kneeling required. Extended period(s) of time may be spent viewing a personal computer, sitting, standing, and walking. Occasional lifting up to 25 lbs. Must be able to push and pull cart holding up to 100 pounds of weight on a regular basis. Must be able to stoop and bend. Must be able to hear and speak clearly both face-to-face and over the phone.  Must be able to use hands to key information and handle objects. The physical demands necessary for this role should be performed with or without a reasonable accommodation.

Working Conditions: Normal cash vault conditions. 

This job description summary is not intended to be an employment contract, nor is it intended to state or imply these are the only activities to be performed by the employee occupying this position.  Employees will be required to follow any other duties as assigned or requested by their supervisor.

INTRUST Financial Corporation and its subsidiaries, including INTRUST Bank, are Equal Opportunity Employers whose policy is not to discriminate unlawfully against any qualified employee or applicant for employment on the basis of protected military or veteran status, disability, race, color, religion, sex, age, national origin, pregnancy, genetic information, sexual orientation, gender identity, or any other classification protected by applicable local, state or federal law; except where an individual’s protected category constitutes a bona fide occupational qualification.