Senior Sales Engineer

Vecima Networks is leading the global evolution to the multi-gigabit, content-rich networks of the future. Our talented people deliver future-ready software, services, and integrated platforms that power broadband and video streaming networks, monitor and manage transportation, and transform experiences in homes, businesses, and everywhere people connect.

We help our customers evolve their networks with cloud-based solutions that deliver ground-breaking speed, superior video quality, and exciting new services to their subscribers. There is power in connectivity – it enables people, businesses, and communities to grow and thrive. Learn more at vecima.com.

Position Summary:

The Senior Sales Engineer provides primarily pre-sales technical support for the development and implementation of Vecima’s distributed access architecture solutions with focus on R-MACPHY and implementation into customer network environments with specialization on RF integration to customer networks. As the technical member of the sales team, the role will directly interact with our customer’s and partner’s technology experts and management to communicate complex technical subject matter and develop solutions based on their business needs and requirements. The Sr. Sales Engineer is the primary technical relationship manager for Vecima’s customers and strategic partners. 

Duties include (but are not limited to):

• Manage all aspects of the technical relationship with customers and strategic partners, collaborating with other internal teams as needed (e.g., Development, PLM, Architecture, Support, Implementation).
• Uses in-depth product knowledge to provide technical expertise to sales staff and the customer through sales presentations and product demonstrations both at Vecima locations and on site with customers in both lab and field environments
• Assists the sales staff in assessing potential application of company products to meet customer needs and may prepare detailed product specifications for the development and implementation of customer products/applications/solutions in conjunction with input from customer relationships.
• May create detailed design and implementation specifications for complex products/applications/solutions.
• Provides consultative professional services and/or product capability assessment and validation to prospective customers on the replacement of existing solutions with Vecima products
• May build combinations of applicable hardware and software based on customer requirements to demonstrate feasibility of the application, often requiring rapid prototyping and/or product demo for client. Work closely with sales personnel and management to develop account plans to meet business objectives.
• Work closely with customers to determine technical requirements, feasibility and expectations.
• Provide technical leadership in customer meetings including preparing technical supporting materials; presenting and explaining product capabilities, features and benefits; demonstrating products, and developing solutions to meet customer requirements.
• Subject matter expert on Vecima VBS products and solutions including the credible hands-on experience needed to guide customers to the ideal solution.
• Support customer technology evaluations including lab/field trials and PoCs.
• Manages and directs all phases of a product sale from inception to quote to delivery. Coordinates hand off to Client Service Manager and Project Engineer team.
• Primary owner of technical proposals including RFI/RFP responses. Must be able to analyze and understand the customer’s business problem and independently develop a proposal that articulates the features and benefits of working with Vecima as a solution provider. Define systems configurations and identify and communicate any required product enhancements to the product teams.
• Provides high level of technical support and direction for customers as well as sales personnel and assists in building customer relationships to drive revenue growth.
• Serves as a customer advocate. Strives to improve processes and products based on customer input and requirements.
• Capable and driven to develop subject matter expertise in one or more areas of the Distributed Access Architecture (DAA) ecosystem including: R-PHY, R-MACPHY, EPON, traditional HFC QAM based video, Layer 2/3 IP networking. Demonstrated Advanced level understanding of DAA platforms. Working understanding of CommScope/Arris, CASA, Harmonic and Cisco CCAP platforms.

Position requirements:

• Minimum 7+ year’s systems/sales engineering in the software industry ideally working with cable MSO and Telecommunications service providers in support of quota bearing sales executives.
• Bachelor’s Degree – Computer Science, Engineering or equivalent work experience.
• Must be a highly accountable self-starter with good organizational and analytical skills and ability to work in a team-oriented environment.
• Strong verbal and written communication skills, capable of presenting technical solutions to assist in closing sales.
• Must have great interpersonal skills.
• Advanced understanding of DOCSIS and EPON technologies
• Continually maintain and improve technical skills required for the position.
• Work independently to develop solutions to meet customer’s needs.
• Good relationship building skills with customers, partners and 3rd party vendors.
• Advanced analytical skills. Must be able to work through complex issues with a creative approach.
• Flexible on working hours, willing to travel (typically limited to North America and up to 50%), and able to work productively in a remote office location

At Vecima, everyone contributes and makes an impact. We foster an open, caring, and innovative work environment where creativity and communication thrive. We always strive to be our best and recognize achievements and wins that fuel individual and company growth. Together, we create the breakthroughs that lead the industry forward.

Vecima offers a competitive compensation and benefits package and strives to provide a challenging work environment that can foster skill development and personal career growth for all employees.

We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, or any other legally protected status.

We are fueled by the innovation, leadership, and passion of today’s top talent. If you are looking for a challenging and rewarding career, we want to hear from you!  Apply now!

 

Vecima Recruitment Process

Vecima takes great care to protect your privacy and personal information throughout the recruitment process.

All legitimate email communications and job offers will come from an @vecima.com email address. If you receive a suspicious message, please contact your Vecima representative directly to verify its legitimacy.

Submit your application

• Follow the application instructions carefully
• Complete all required fields and upload necessary documents

Initial Screening

• If shortlisted, you will receive an email or phone call from a Vecima HR Business Partner for:
• A brief conversation about your background
• Basic questions about availability, salary expectations, and interest in the role

 Interviews

• Phone/Video Interviews: First round with HR or the hiring manager
• Technical/Skills Assessments: If applicable, complete a test or assignment
• In-Person or Final Interviews: Meet with hiring managers or team members; could be a panel

Reference & Background Checks

• Provide professional references upon request
• Be prepared for employment or education verification, and a criminal background check

 Job Offer

• All job offers will come from Vecima’s UKG Applicant Tracking System
• Review the verbal and written offer carefully

Onboarding Preparation

• Complete paperwork and pre-employment requirements
• Get details on your first day, orientation, and whom to contact