Spa Receptionist/in (m/w/d)

Department: Spa & Recreation

Employment Type: Seasonal - Full Time

Location: Switzerland - St. Moritz

Reporting To: Assistant Spa Manager

Description

Under a name steeped in tradition, Kempinski, hoteliers since 1897, has travelled the world in search of fascinating destinations, without ever forgetting its traditions and European heritage. The spacious resorts and stylish city and wellness hotels reflect an individual and unique character, especially for guests who appreciate 5-star service and luxury on their business or private trips.

Do you have quick comprehension skills and work in an organised and precise manner even in stressful situations? Do you have a passion for the luxury hotel industry?

To strengthen our dynamic spa team, we are looking for you as a spa receptionist for the 2025/2026 winter season!

Key Responsibilities

• Taking reservations
• Working according to Kempinski standards
• Welcoming and looking after guests
• Being ready to give massages
• Cleaning the spa area
• Selling different services and products
• Coordinating different appointments

Skills, Knowledge and Expertise

• An organised and precise way of working
• Successfully completed specialist training and initial professional experience in the upmarket hotel industry
• You are motivated to learn new things and create unforgettable moments for guests
• Resilience, tidiness and a very high level of quality awareness
• Good German and English skills are a prerequisite; another foreign language, such as Russian, is an advantage

Benefits

• Live and work in the heart of the Engadin Alps
• A wide range of creative opportunities
• A pleasant working atmosphere in a young and dynamic team
• International career prospects and development opportunities
• Outstanding employee benefits in all Kempinski hotels, among others
• Staff accommodation in the immediate vicinity of the hotel, including laundry facilities, a fitness and common room, a kitchen and a wide range of dishes in our staff restaurant
• Free use of the in-house daycare centre for employee children
• Monthly employee activities such as skiing, snowboarding and cross-country skiing courses, hiking trips, spa evenings and German courses
• Internal ‘Feel Good Committee’ to help shape all welfare issues