CBS - BUSINESS SUPPORT ASSOCIATE, BUSINESS SUPPORT AND SERVICES DEPARTMENT

JOB SUMMARY :

The position is responsible in assisting the MCC Cebu office to support the Relationship Manager and Relationship Associates from accreditation, documentation, daily log consolidation, sales pipeline call out d merchant call out. The jobholder is responsible in providing minimal merchant customer service.

DUTIES & RESPONSIBILITIES :

1. Coordinating and conducting cascade to MBTC Visayas and Mindanao, MCC internal stakeholders and merchants.
2. Preparing and submission of daily/weekly/monthly Visayas reports
3. Sending of weekly sales pipeline o MBTC Visayas and Mindanao areas.
4. Accreditation
5. Providing assistance to Relationship Managers (RM) and Relationship Associates (RA) in maintenance forms, additional outlet requests, additional TID processing, exhibits, and managing other related documents.
6. Encoding and consolidating of RM/RA call log on a daily basis
7. Performing call outs with existing merchants or any requests to and from Merchant Acquiring
8. Performing other duties and responsibilities that may be assigned by the Business and Support Services Manager or Merchant Acquiring Division Head

QUALIFICATIONS :

• Bachelor’s degree holder, preferably of a business course
• At least 6 months experience in file management systems and generating reports
• Basic MS Office skills (e.g., Word, Excel and Powerpoint)
• Must be detail oriented with superior follow through capabilities
• With satisfactory level of communications and interpersonal skills
• Willing to be assigned in Cebu City

 

OTHER DETAILS :

Rank : Rank & File 3

Unit : Consumer Business Sector/ Merchant Acquiring & Payments / Business Support

Location : Metrobank Plaza Building, Osmen̈a Blvd, Cebu