In Room Dining Supervisor

Location

The Omni Homestead Resort & Spa

 

 

Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they’ve helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings.

 

The Omni Homestead Resort & Spa’s associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.

Job Description

Ensure proper training, and supervision of all personnel, to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. Be the Manager on Duty in absence of a Food & Beverage Manager.

Responsibilities

 

• Perform daily and monthly inventories.
• Ensuring proper tray set up procedures.
• Monitor guest room floors to ensure a successful day to day operation.
• Participate in Room Service sales promotion.
• Monitor and respond appropriately to feedback from guests.
• Be creative with enhancing or upgrading amenities.
• Create amenities for sales promotion.
• Examine food and beverage preparation.
• Must follow prepared scenario to encourage upselling.
• Give the approximate time of delivery for the order.
• Prepare payment of checks.
• Knowledge of food menu and wine list.
• Know and adhere to all liability laws.
• Printing of reports at the end of the shift and banking out.
• Must have knowledge on minibar system, maintaining, and stocking and ordering product.

Qualifications

• Must have previous Food & Beverage experience, preferably in hospitality.
• High School or GED preferred.
• Must have the ability to multi task.
• Must be able to lead, develop, and train others.
• Must have strong Communication Skills.
• Strong problem solving skills preferred.
• Food Handler and TABC certification required.

  

Omni Hotels & Resorts is an equal opportunity employer – disability and veteran. The EEO is the Law poster and its supplement are available using the following links: EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.