Job Title

Document Retrieval AI Lead

Corporate Title

Vice President

Corporate Band

Location

Bangalore

Job Description:

Group Data Services (GDS) leads Swiss Re's ambition to be a truly data-driven risk knowledge company. GDS bring expertise and experience covering all aspects of data and analytics to enable Swiss Re in its vision to make the world more resilient.

The Data Science & AI unit delivers state of the art AI/GenAI solutions for the Swiss Re Group, working in close collaboration with the business units.

The Opportunity

Join us as an Document Retrieval AI Lead for our AI–powered search and conversational solution, reinvent the way reinsurance professionals find insights from millions of contracts and claims. You’ll own all the AI aspects of the RAG solution, including hands-on coding.

Key Responsibilities:

Own end‑to‑end RAG solutions – orchestrate chunking, embedding, ranking, prompting and answer synthesis for production‑grade GenAI assistants
Measure what matters – define and track precision, recall, latency and user‑adoption KPIs; drive continuous improvement
Collaborate & iterate – Pair with engineers, UI/UX, and business experts to release improvements at pace
Lead and mentor – Guide and coach the small squal of AI engineers

About You

To excel in this role, you have:

8+ years building production‑grade AI or search systems, including 2+ years hands‑on with RAG
Expert Python/PySpark and respective frameworks
Proven track record tuning LLM prompts, embeddings and fine‑tuning loops to maximise results relevancy and recall
Excellent written and spoken English; comfortable working with global teams

Bachelor's or Master's degree in Computer Science (or equivalent)

How you work:

Team player with a ‘can do’ attitude
Self-directed & proactive: you surface problems and drive them to resolution
Data‑driven pragmatist: anchor decisions in metrics and user feedback, not hype.
Calm under pressure balance delivery speed with development quality
Learning accelerator: stay current with retrieval research and share knowledge generously

Bonus points:

Understanding of (re)insurance
Familiarity with Palantir Foundry

About Swiss Re

Swiss Re is one of the world’s leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 14,000 employees across the world.

Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.

If you are an experienced professional returning to the workforce after a career break, we encourage you to apply for open positions that match your skills and experience.

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Reference Code: 135004