Company Description

Segula Technologies is a global engineering group serving all major industrial sectors: automotive, aerospace and defense, energy, life sciences, naval, and rail.

With a presence in more than 30 countries and 140 offices worldwide, the group maintains close relationships with its clients thanks to the expertise of its 15,000 talented employees. As a leading engineering specialist that places innovation at the heart of its strategy, SEGULA Technologies carries out large-scale projects, ranging from studies to industrialization and production.

Position based in Auburn Hills, Michigan (U.S.) / Eligibility to TN Visa required; must be a Canadian citizen (mandatory)

Job Description

Troubleshooting operational issues
Educating global users on Part and CAD Readiness – EDP processes and systems
Improving systems through benchmarking and studying current practices
Working closely with engineering functions and ICT partners to ensure project deliverables are met
Participating in business requirements gathering sessions, documenting requirements, and supporting development work with ICT partners
Monitoring and testing IT solutions before implementation to ensure business requirements are met
Assisting with project communication
Writing and maintaining user documentation and serving as a point of contact for Part and CAD Readiness process issues
Writing and maintaining training documentation for Part and CAD Readiness – EDP
Planning training sessions to educate users on effective tool usage
Risk management: Identifying risks (e.g., outdated contents, enhancements) and planning mitigations
Issue escalation and reporting: Identifying blockers and escalating appropriately
Creating timelines for tool enhancements and content updates

Communications & Working Relationships:

Self-starter with a passion for innovation
Comfortable working in a global setting
Experienced in documenting business and system requirements
Demonstrated ability to lead a cross-functional team toward a common solution

Performance Indicators:

Training schedule adherence
Tracking through Power BI dashboards
Customer support effectiveness

Qualifications

Experience & Skills:

Bachelor’s degree in Science (preferred in Engineering)
5+ years of experience in engineering
Tool experience with PLM Enovia, Teamcenter Active Workspace Client
Ability to collaborate effectively with cross-functional teams across geographies

Other Skill Areas:

Aptitude for understanding IT system design, data structures, and data security, especially in Teamcenter Active Workspace Client
Familiarity with NX/Teamcenter Release process
Knowledge of MS 365/Teams, Word, Excel, PowerPoint, Power BI, Access, SharePoint, Qlik Suite (advantageous)

Competencies, Core Values & Behaviours:

Excellent relationship-building skills
Ability to productively manage change
Clear, concise, and accurate communication skills (verbal and written in English)
Strong presentation skills
Ability to work independently

Additional Information