Manager - Field Services Logistics

📍 Location: Orlando, FL | 💰 Pay Range: $66,161 – $79,712

🛠 Manager, Field Services Logistics – Optimize Operations. Empower Teams. Deliver Results.

At LMG Systems Innovation, we turn complex projects into seamless, on-time installations that exceed client expectations. We’re looking for a Manager, Field Services Logistics to oversee the daily operations of our Field Services Department—making sure our teams, schedules, and resources run like a well-oiled machine.

If you excel at process management, thrive on connecting people and resources, and know how to turn a plan into flawless execution, this is your opportunity to directly influence the success of our most high-profile projects.

Who We Are

LMG Systems Innovation (LMGSI), part of the Entertainment Technology Partners (ETP) family, designs and delivers cutting-edge audiovisual installations for clients across industries. From corporate campuses to immersive attractions, our work demands precise planning, streamlined logistics, and dependable coordination between teams in the field and behind the scenes.

What You’ll Be Doing

As Manager, Field Services Logistics, you’ll be the operational hub—overseeing scheduling, labor coordination, compliance, and process optimization to ensure every installation has the resources and support it needs to succeed.

📅 Scheduling & Coordination

✅ Manage and maintain the integration technician planning platform
✅ Oversee receipt and timely processing of labor requests
✅ Facilitate installation kickoff meetings and department huddles
✅ Maintain communication with Installation Technicians regarding travel, projects, and job needs

🛠 Process Management & Vendor Relations

✅ Ensure timely processing of third-party labor invoices and compliance with contracts
✅ Build and strengthen relationships between Field Services and third-party labor providers
✅ Monitor, organize, and implement processes to meet hard deadlines for each project
✅ Serve as point of escalation for Field Services issues from Coordinators or other stakeholders

📋 Compliance & Reporting

✅ Ensure department compliance with company policies and labor costing terms and conditions
✅ Manage weekly timekeeping reports for Field Services employees
✅ Provide detailed reporting to leadership and other departments
✅ Monitor coordinator performance and provide coaching or feedback as needed

What We’re Looking For

🔹 Proven experience managing logistics, operations, or field services in AV integration or related technical industries
🔹 Strong organizational and multitasking skills with a process-driven mindset
🔹 Excellent communication skills to connect with internal teams and external vendors
🔹 Proven ability to resolve escalated operational issues quickly and effectively
🔹 Commitment to compliance, accuracy, and efficiency in all aspects of the role

Why Join LMG Systems Innovation?

✨ Leadership Impact – Directly shape the processes and performance of our Field Services Department
✨ Professional Growth – Opportunities to enhance operational, managerial, and industry expertise
✨ Comprehensive Benefits – Medical, dental, vision, life & disability insurance, FSA, 401(k) with company match, and generous PTO starting at 12 days + 8 holidays
✨ Collaborative Culture – Work with experienced industry leaders in a supportive, innovative environment
✨ Mission-Driven Work – Be part of projects that bring creativity and technology to life

LMG Systems Innovation is a Tobacco-Free and Drug-Free Workplace and an Equal Opportunity Employer. We participate in E-Verify and comply with all applicable leave laws including FMLA. Learn more about FMLA here.

🚀 Ready to optimize the systems that keep our AV installations running smoothly? Apply today and take your career Beyond Technology with LMG Systems Innovation.