Are you looking for an exciting and fulfilling new position? Join our dynamic team, where your contributions will play a key role in driving impactful solutions and improving outcomes for clients and patients. We encourage innovation and collaboration, challenging our team to bring forward ideas that make a real difference. Be part of a mission-driven organization dedicated to advancing clinical research and transforming lives.

Role Objectives: The Account Specialist is responsible for supporting the development and implementation of the sales, business development, and customer account management at WEP Clinical. As required, the Account Specialist may support operations inclusive of, but not limited to: Business Development, Account Management, Sourcing, Clinical Trial Supply, Warehousing, and Administration. The overall goal of the Account Specialist is to support sales of WEP Clinical’s range of products and services to WEP Clinical’s customers in accordance with the agreed business plans.

The Ideal Candidate:

Collaborative
Client Focused
Detail Oriented
Organized

What You'll Do:

Support the R&D/Clinical Trial Sourcing team to develop, coordinate, and implement plans designed to increase existing business and capture new opportunities.
Engage with customers to provide a seamless product supply offering.
Engage with the existing organization to leverage on existing infrastructures and customer contacts.
Support the team in order to hit monthly sales and profit targets, and deliver measurable sales growth and revenue generating activities.
Support with the generation and documentation of product quotes, as well as the processing of purchase orders.
Engage potential customers, foster new business opportunities, and foster the expansion of existing customer accounts on behalf of WEP business development through proactive client outreach.
Maintain and develop existing and new partnerships through appropriate propositions and sales methods, to optimize quality of service, business growth, and customer satisfaction.
Assist with customer documentation as needed.
Review CTS marketing materials as needed.
Work to current GDP guidelines and within the company framework of its Quality Management System.

What You'll Need:

Bachelor’s Degree (in a Science, Business, Pharmaceutical, or Finance field preferred)
1-3 years’ experience in Customer Account Management and/or Business Development
Effective verbal and written communication skills
Confidence and adeptness in initiating contact with new prospects, as well as leading meetings with both prospective and existing clients
Strong organizational skills and attention to detail
Computer literacy and proficient with Microsoft Office, particularly Excel & PowerPoint, and CRM platforms/software

What We Offer:Medical, dental, and vision insurance, FSA, HSAVoluntary short-term and long-term disability insuranceVoluntary life insurance401K safe harbor plan and company matchPaid vacation, holiday, and sick timePaid maternity & paternity leave
What Sets Us Apart:WEP Clinical partners with sponsors to help patients and physicians gain early access to medicines when no other treatment options are available. WEP Clinical has over 15 years of experience distributing products to over 120 countries worldwide to treat unmet patient needs.
We're Committed to Our Team:WEP has many initiatives to encourage wellness, growth and development, and team relationships. Check out our LinkedIn Life Page to learn more about our team events, and all that we do to support our employees.
We're Committed to DEI:At WEP Clinical, acceptance, recognition, and engagement are the core of our DEI values. We are committed to giving employees opportunities for personal and professional success and growth, embracing everyone's unique identities.
Our services include:Access Programs Clinical Trial ServicesPatient Site SolutionsClinical Trial SupplyMarket Access and Commercialization
WEP Clinical is a smoke-free, drug-free, and alcohol-free work environment.
WEP Clinical is an equal-opportunity employer. WEP Clinical does not unlawfully discriminate against employees or applicants for employment based on an individual’s race, colour, religion, creed, sex, sexual orientation, gender identity or expression, national origin, genetic information, age, disability, marital status, veteran status or any other status protected by applicable law. This policy applies to all terms, conditions, and privileges of employment, including recruitment, hiring, placement, compensation, promotion, discipline, and termination. WEP Clinical will make reasonable accommodation for qualified individuals with known disabilities, in accordance with applicable law.
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