The Fulfillment Operation Executive is a hands-on role responsible for the day-to-day execution of warehouse operations, with a primary focus on both inbound and outbound logistics. This position is a key contributor to ensuring operational excellence, inventory accuracy, and timely order fulfillment. The ideal candidate will have practical experience with Warehouse Management Systems (WMS), a strong eye for detail, and the ability to work collaboratively to achieve team goals and maintain high standards of customer satisfaction.

What You'll Do

Inbound & Outbound Operations:

Manage and control all daily warehouse operations, ensuring smooth and efficient workflow for both inbound and outbound activities.
Oversee the receiving, put-away, picking, packing, and dispatch processes to meet company standards and delivery KPIs.
Proactively identify and resolve operational issues that could impact fulfillment speed and accuracy.

Operational Excellence:

Execute and enforce established policies and procedures to optimize warehouse performance.
Support process improvement initiatives to reduce costs and enhance overall efficiency.
Maintain a safe and healthy work environment by ensuring compliance with all safety standards and procedures.

Technology & Systems:

Monitor and manage the Warehouse Management System (WMS) to track and trace shipments and control stock levels.
Collaborate with the Manager to address and resolve WMS-related issues, ensuring system efficiency.

Collaboration & Stakeholder Management:

Collaborate with internal teams, including Key Account Managers (KAM) and Customer Service, to address operational issues and ensure a high level of service quality.
Assist in investigating and resolving customer concerns related to fulfillment.

Compliance & Safety:

Ensure strict adherence to Standard Operating Procedures (SOPs) and safety standards among team members.

Performance & Continuous Improvement:

Monitor performance metrics and assist in tracking Key Performance Indicators (KPIs) to ensure progress and accountability.
Propose and implement improvements to enhance efficiency and effectiveness in your work areas.

Bachelor’s degree or higher in Engineer, Logistic management, supply chain or any related field
At least 1 years’ experience in Fulfillment, Warehouse Management, Supply Chain Management or related field
Direct experience in Ecommerce, 3PL business
Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
Data analytical skills
Strong leadership and presentation skill
Project management and process improvement strategies
Able to work at Wang Noi, Ayutthaya province and able to have monthly meeting at AnyMind Office (Emporium, Bangkok)