Specialist, IT & Digital Projects

At First Quantum, we free the talent of our people by taking a very different approach which is underpinned by a very different, very definite culture – the “First Quantum Way”.

Working with us is not like working anywhere else, which is why we recruit people who will take a bolder, smarter approach to spot opportunities, solve problems and deliver results.

Our culture is all about encouraging you to think independently and to challenge convention to deliver the best result. That’s how we continue to achieve extraordinary things in extraordinary locations.

Job description:

Purpose

Manage Software development or IT projects following best practice project management methodologies such as Agile Scrum, Waterfall or Hybrid, while actively engaging with business stakeholders to ensure alignment with organizational objectives. Drive business engagement initiatives to maximize business value and facilitate organizational change management.

Key Responsibilities

Project Management & Delivery

• Collaborate with sponsors to align projects with business objectives and value. Advise on delivery options, costs, and benefits.
• Serve as Scrum Master and facilitate IT-business collaboration.
• Support business case development, including ROI and satisfaction metrics.
• Define roles, responsibilities, and engagement protocols.
• Create structured plans with milestones and communication points.
• Track performance and stakeholder engagement; take corrective action as needed.
• Incorporate business input into change management processes.
• Translate business needs into clear, actionable requirements for delivery teams.
• Align project scope with business goals through impact and gap analysis.

Business Engagement & Stakeholder Management

• Engage business leaders and end-users across project and product lifecycles.
• Facilitate workshops and reviews for requirements and solution validation.
• Create engagement plans detailing key contacts and communication cadence.
• Bridge communication between technical teams and business units.
• Conduct impact assessments and drive change management strategies.
• Lead user training, adoption efforts, and post-implementation support.
• Elicit, document, and manage functional and non-functional business requirements.
• Use process modelling and user stories to clarify needs and drive design.

Risk & Quality Management

• Assess project risks with business input, considering continuity and operations.
• Manage mitigation actions with ongoing stakeholder communication.
• Oversee change processes and ensure approvals.
• Ensure deliverables meet business acceptance criteria.
• Champion the change vision across business operations.
• Validate solutions against business needs and quality benchmarks.

Process Improvement & Communication

• Apply best practices in business engagement and delivery.
• Stay updated on emerging delivery and engagement techniques.
• Communicate progress to stakeholders and business units.
• Promote customer-focused, collaborative problem-solving.
• Resolve team and stakeholder conflicts effectively.
• Identify and recommend improvements through process mapping and root cause analysis.
• Leverage insights from business data to inform continuous improvement.

Qualifications

• Bachelor’s degree in engineering, computer science, information systems, data science etc.

Experience

• Minimum 5 years of relevant project management experience with demonstrated business engagement capabilities
• Experience managing software development projects or IT projects with significant business stakeholder involvement
• Experience with Microsoft PowerApps, .NET platform, and Azure DevOps
• Relevant Project Management certifications i.e. Scrum Master, PMP, Prince 2 certifications etc
• Experience in change management or business transformation initiatives preferred
• Member of ICTAZ or EIZ

BEHAVIOURAL TRAITS

• Adapts communication effectively across technical and business audiences
• Influences stakeholders at all organizational levels
• Demonstrates leadership in technical and business settings
• Applies critical thinking with strong commercial awareness
• Manages conflict and fosters strong business-IT relationships
• Solves problems with focus on business value and user experience
• Performs well under pressure while maintaining stakeholder trust
• Detail-oriented with strong technical and business insight
• Excels at multitasking, time management, and cross-unit coordination
• Communicates technical concepts clearly to business stakeholders
• Shows cultural sensitivity and emotional intelligence
• Prioritizes internal customer satisfaction and long-term relationships

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