Interventional Psychiatry Coordinator

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It’s a lofty goal; we know. But we make it happen with the best team in mental healthcare.

Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!

LifeStance Health Values

• Belonging: We cultivate a space where everyone can show up as their authentic self.

• Empathy: We seek out diverse perspectives and listen to learn without judgment.

• Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.

• One Team: We realize our full potential when we work together towards our shared purpose.

Role Overview

We are seeking a team member to advance the growth of Interventional Psychiatry (IP) services at LifeStance, including Transcranial Magnetic Stimulation (TMS), Spravato, and Ketamine therapies. This role serves a dual role as a research study coordinator and as the administrative support team member for the Interventional Psychiatry specialty services team and initiatives. Involves contributing to clinical research studies, maintaining regulatory and compliance databases, and providing day-to-day operations of IP research services. The role’s priority is to drive clinical and operational excellence by supporting research, maintaining regulatory standards, and optimizing workflows across IP services.

Consistent with LifeStance’s values, every member of the LifeStance team is expected to support each other and the mission, which may mean participating in projects and initiatives and performing functions and responsibilities not specifically outlined in this job description.

Compensation: $23.25 - 25.25/hour

LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant’s sex or other status protected by local, state, or federal law. 

Location: Hybrid - Moore, OK office and remote

Responsibilities:

Clinical research project coordinator (50% of time)

• Perform daily operations and provide study-related services under the direction of the Physician. Such functions include but are not limited to screening and monitoring patients pre, during and post treatments

• Coordinate with interventional administrative and nursing teams on study-related tasks.

• Maintain study logs to ensure compliance and accuracy.

• Secure and organize subject charts in compliance with data privacy standards.

• Submit and document timely charting requirements for each subject.

• Comply with DEA regulations regarding controlled substances for study subjects, as delegated by the program physician.

• Prepare and submit accurate and compliant regulatory documentation.

• Enter participant data into databases and run queries and reports as needed.

• Represent LifeStance in scheduled study team meetings with Project Management and the Yale team, conveying status and providing study updates and metrics.

Specialty Services growth strategy implementation and execution (50% of the time)

• Review compliance databases and reporting processes for TMS and Spravato by coordinating with local operations teams to gather necessary compliance documentation.

• Maintain equipment inventory and provider rosters by connecting with local teams monthly to retrieve updated information on locations, providers, TMS technicians, and nurses.

• Act as the primary contact to facilitate TMS equipment and repairs.

• Advise on clinic setup, scheduling, nursing workflows, and patient experience enhancement, including supply management and techniques to assist patients with side effects.

• Train new Spravato team members on AMD documentation and medical necessity charting.

• Support compliance with Spravato REMS reporting requirements across clinical teams.

• Establish drug ordering accounts and train team members on how to handle controlled substances, inventory, waste procedures and associated compliance regulations.

• Monitor Spravato and TMS clinical team chats, respond to inquiries within clinical practice, and escalate issues to leadership as needed.

• Update the Spravato and TMS websites to reflect the most current clinical and administrative SOPs, guidelines, and training materials.

• Serve as the first point of contact for clinical teams engaging with Revenue Cycle Management on prior authorization queries; escalate as needed.

• Execute discrete projects that contribute to the expansion and quality improvement of Interventional Psychiatry services at LifeStance.

Skills & Experience:

• Requires a Medical Assistant certification or nursing license (LPN or RN).

• Successful completion (within 30 days of hire) and maintenance of Good Clinical Practice Training with copy of certificate- link

• At least 4 years of experience working in a clinical capacity for interventional psychiatry services

• Experience with or competency in administrative services including MS office and data entry.

• Strong organizational and follow through skills and attention to detail

• Strong communication skills, both written and verbal.

• Ability to work independently and as a team member

• Qualified candidates must be legally authorized to be employed in the United States

• LifeStance is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability, or any other legally protected status.

• Demonstrates awareness, inclusivity, sensitivity, humility, and experience in working with individuals from diverse ethnic backgrounds, socioeconomic statuses, sexual orientations, gender identities, and other various aspects of culture.

Physical Requirements

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.