Essential Functions:

• Support with the planning, organizing, and aligning of resources, both internal and external, in a cost-effective manner to win and execute against the project schedule.
• Maintain and develop effective relationship with customers both pre- and post-sale. 
• Assist with the development of project schedules and track project progress against milestones while ensuring timely communications to internal and external stakeholders on project status.
• Track and identify documented project scope. Communicate scope changes to all key stakeholders, ensuring that project completion and customer acceptance is achieved, via all providers to the project.
• Assist with project documentation through the lifecycle including providing all details on documentation to either the service team or customer to set them up for success.

Knowledge, Skills, and Abilities:

• Experience or familiarity with Project management processes and PMI standards

• Possess solid written and verbal communication skills and someone who Exhibits solid customer relationship maintenance skills
• Basic knowledge and understanding of appropriate industry segment and automation technology including the knowledge of design for the manufacturability, assembly, test and manufacturing test development on industrial, electro-mechanical products.
• Solid interpersonal skills with the ability to collaborate with both internal and external stakeholders to achieve project objectives.
• Possess solid time management and organizational skills to manage multiple projects with quality and efficiently in a dynamic, fact-based fast paced environment
• Basic understanding or familiarity with complicated data analysis theory, project cost estimation, and profitability analysis.
• Capable of planning routine schedules by breaking down tasks in efforts to avoid scope creep.
• Basic decision making and problem-solving skills with the ability to sort through competing priorities, anticipate and manage risks, an develop effective mitigation plans to produce effective solutions in routine situations.
• Basic understanding of business process, order proceeding.
• Ability to handle routine customer situations and has the proper discernment to escalate when necessary.
• Experienced, or familiar, with using Project Management tools such as Microsoft Projects
• Ability to rapidly learn new technology and understand new market.

Minimum Education and Work Experience Required:

• BA degree in a technical discipline(preferred) or relevant equivalent professional experience
• Typically requires a minimum of 0-3 years’ experience as a project manager within the service high-tech industry or for projects in a related field

• Ability to be on-call and respond to customer emergencies. Availability to work evening and weekend hours or varying work patterns depending on project needs.
• Ability to travel between 20-50% of the time. Travel will vary depending on region, time of year, and customer needs.
• Must possess English language proficiency as a minimum for the role. 
• Certifications related to Project Management are a plus (PMP, CSCP, etc.)