At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.

Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.

Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

About you and this role

We are seeking a Quality Manager to support our St. Charles Operations Ethoxylate Park (EXP). In this role, you will lead and manage technical processes that ensure product quality and compliance with customer and regulatory standards—without direct people management responsibilities. You’ll serve as a key resource and advisor across the manufacturing plant, providing training, coaching, and guidance to help teams understand and take ownership of quality. This position plays a critical role in driving continuous improvement, leading audits, and representing the voice of the customer. This position requires influential leadership to effectively engage and align cross-functional stakeholders, driving a strong quality culture and continuous improvement. If you’re passionate about quality systems, data-driven problem solving, and cross-functional collaboration, this role offers a dynamic opportunity to make a meaningful impact.

Responsibilities

Lead the site quality program which aligns to the Business Quality Strategy at the plant level.
Provide an effective interface between customers, the organization and cross-functional partners to ensure consistent high-quality service to customers. Represents the “Voice of Customer” within the organization and across the business/division, as appropriate.
Build and enhance cross-functional relationships, services and flow of information between the organization and the customer, and other key stakeholders related to the product quality/regulatory requirements related to the quality management system.
Improve effectiveness of the quality management system, on a continual basis, and demonstrates influential leadership to execute improvement opportunities.
Generate and use quality data to enable cross functional partners to drive product quality improvements.
Identify and lead management of change reviews that potentially impact product quality across identified scope.
Ensure plant Operating Discipline system, procedures and guidelines meet quality system requirements, as appropriate and serves as element focal point for the quality requirements of the Operating Discipline Management System.
Provide expert training, guidance and consultation to the organization and other cross-functional roles that impact product quality on customer and product regulatory requirements, and the use of supporting quality tools and processes to achieve plant and business goals.
Identify and lead product quality improvement opportunities and advanced problem-solving efforts with broader scopes and leveraging potential as determined through data analysis, customer feedback, continual improvement projects, and other quality-related programs.
Establish and lead the organization’s quality system audit program and leads internal and third-party audits, in conjunction with Business or Site strategies, leveraging findings to drive continual improvement.

Required Qualifications

Minimum of a bachelor's degree in a technical or science related field.
A minimum of 6 or more years of quality and GMP (Good Manufacturing Practices) related experience.
Travel requires an average of 25% of the time but could be required more often.
Must possess a TWIC card or be eligible to obtain a TWIC card. For information on TWIC eligibility requirements, please see: https://www.tsa.gov/for-industry/twic (If unable to access link, copy and paste in your browser).
A minimum requirement for this U.S. based position is the ability to work legally in the United States. No visa sponsorship/support is available for this position, including for any type of U.S. permanent residency (green card) process.

Preferred Qualifications

A degree in chemical engineering or chemistry.
Knowledge or experience with SAP/ LIMS.
Experience with product safety regulatory requirements and cGMP (current Good Manufacturing Practices) for APIs (Active Pharmaceutical Ingredients), excipients, food, and cosmetics.
Previous quality control or quality assurance experience.
ISO 9001 experience.
Experience in a variety of businesses and/or with a variety of products is highly preferred.

Your Skills

Quality Systems Expertise: Deep understanding of quality management systems, including implementation, auditing, and continuous improvement aligned with business strategy.
Cross-Functional Leadership: Proven ability to lead and influence across departments, acting as a consultant and trainer to enhance quality ownership at all levels.
Customer-Centric Mindset: Strong focus on customer satisfaction, serving as the “Voice of the Customer” and ensuring product and regulatory requirements are met.
Data-Driven Decision Making: Skilled in analyzing quality data to identify trends, drive improvements, and support change management initiatives.
Change Management: Experience leading quality-related change reviews and managing the impact of changes on product quality.
Regulatory & Compliance Knowledge: Familiarity with regulatory standards and ability to ensure operating procedures align with quality system requirements.
Communication & Coaching: Excellent communication skills to deliver training, provide guidance, and lead internal and third-party audits effectively.

Additional Notes

This position does not offer relocation assistance.

Benefits – What Dow offers you

We invest in you.

Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.

Here are just a few highlights of what you would be offered as a Dow employee:

Equitable and market-competitive base pay and bonus opportunity across our global markets, along with locally relevant incentives.
Benefits and programs to support your physical, mental, financial, and social well-being, to help you get the care you need...when you need it.
Competitive retirement program that may include company-provided benefits, savings opportunities, financial planning, and educational resources to help you achieve your long term financial-goals.
- Employee stock purchase programs (availability varies depending on location).
Student Debt Retirement Savings Match Program (U.S. only).
- Dow will take the value of monthly student debt payments and apply them as if they are contributions to the Employees’ Savings Plan (401(k)), helping employees reach the Company match.
Robust medical and life insurance packages that offer a variety of coverage options to meet your individual needs. Travel insurance is also available in certain countries/locations.
Opportunities to learn and grow through training and mentoring, work experiences, community involvement and team building.
Workplace culture empowering role-based flexibility to maximize personal productivity and balance personal needs.
Competitive yearly vacation allowance.
Paid time off for new parents (birthing and non-birthing, including adoptive and foster parents).
Paid time off to care for family members who are sick or injured.
Paid time off to support volunteering and Employee Resource Group’s (ERG) participation.
Wellbeing Portal for all Dow employees, our one-stop shop to promote wellbeing, empowering employees to take ownership of their entire wellbeing journey.
On-site fitness facilities to help stay healthy and active (availability varies depending on location).
Employee discounts for online shopping, cinema tickets, gym memberships and more.
Additionally, some of our locations might offer:
- Transportation allowance (availability varies depending on location)
- Meal subsidiaries/vouchers (availability varies depending on location)
- Carbon-neutral transportation incentives e.g. bike to work (availability varies depending on location)

Join our team, we can make a difference together.

About Dow
Dow (NYSE: DOW) is one of the world’s leading materials science companies, serving customers in high-growth markets such as packaging, infrastructure, mobility and consumer applications. Our global breadth, asset integration and scale, focused innovation, leading business positions and commitment to sustainability enable us to achieve profitable growth and help deliver a sustainable future. We operate manufacturing sites in 30 countries and employ approximately 36,000 people. Dow delivered sales of approximately $43 billion in 2024. References to Dow or the Company mean Dow Inc. and its subsidiaries. Learn more about us and our ambition to be the most innovative, customer-centric, inclusive and sustainable materials science company in the world by visiting www.dow.com.

As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.

Dow is an Equal Employment Opportunity employer and is committed to providing opportunities without regard for race, color, religion, sex, including pregnancy, sexual orientation, or gender identity, national origin, age, disability and genetic information, including family medical history. We are also committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may call us at 1-833-My Dow HR (833-693-6947) and select option 8.