Excited to grow your career?

Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown.

We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!

About the role

Hargreaves Lansdown have been helping clients make more of their savings and investments for over 30 years. We are one of the most innovative, respected and fastest growing companies in the UK. A constituent of the FTSE100, our success is based on a deep understanding of our clients’ needs, a keen entrepreneurial edge and fierce determination to be the best in our market. You will be joining one of the most progressive teams within Hargreaves Lansdown and we want your help to make us even better.

Our Operations team is split into two different departments: New Business and Client Accounts. New Business deals with the on-boarding of any new money coming onto the platform and Client Accounts deals with the reconciliation and payments out of this money should our clients request it.

This role is ideal for someone who is looking to start or continue a career within Savings and Investments. If you are driven to succeed, have a willingness to learn and like to be challenged on a daily basis then please read on!

ROLE accountabilities

• Ensuring all team administrative functions  are  processed accurately and efficiently 
• Ensuring  team processes are reliable and effective
• Taking ownership for team results
• Communicating well with your  team, department and wider business
• Taking  ownership for resolving any issues that are presented 
•   Taking part in wider department projects, when opportunities arise

Experience / skills

Essential skills

• Excellent organisational skills
• Proactive and willing to learn new skills
•  Ability to work collaboratively to achieve results
• Motivated to achieve high standards
• Drive to deliver quality client service
• Exceptional attention to detail
• Excellent communication skills
• Taking pride in your work

Desired

• Customer service experience
• Administration experience
• Maths & English GCSE Grade C and above

We know that sometimes the 'perfect candidate' doesn't exist, and that people can be put off applying for a job if they don't tick every box. If you're excited about working for us, and have most of the skills or experience we're looking for, please go ahead and apply. You could be just what we need!

Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Talent Acquisition team for more information.

Please note, we are unable to provide employment sponsorship to candidates.

Why us?

Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments.

To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do.

What's on offer?

• Discretionary annual bonus* and annual pay review 
• 25 days* holiday plus bank holidays and 1-day additional Christmas closure 
• Option to purchase an additional 5 days holiday**  
• Flexible working options available, including hybrid working  
• Enhanced parental leave 
• Pension scheme up to 11% employer contribution 
• Income Protection and Life insurance (4 x salary core level of cover)  
• Private medical insurance* 
• Health care cash plans - including optical, dental, and outpatient care 
• Health screening programme
• Help@hand - confidential support including mental health counselling and remote GP 
• Wellhub - unlimited access to fitness providers and wellness coach sessions 
• Variety of travel to work schemes with bike storage and shower facilities 
• Inhouse barista and deli serving subsidised coffee and sandwiches 
• Two paid volunteering days per year 

* dependant on role level 

** only available to select during our annual benefits window, in November each year 

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Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age.

This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information.

Please note, we are unable to provide employment sponsorship to candidates.