Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

Role Summary:

The Loan Process Specialist is responsible for managing the closing and post-closing stages of residential mortgage loans. This role ensures all loan documents are accurate, compliant, and completed within regulatory timelines, coordinating with all stakeholders to facilitate smooth loan funding and delivery. The Loan Process Specialist also handles post-closing activities, including loan package review, document submission, and investor compliance.

What You Will Be Doing:

1. Maintain thorough knowledge of mortgage products, regulatory requirements, and investor guidelines.
2. Prioritize daily tasks to meet deadlines and lock expirations.
3. Identify opportunities to streamline processes and reduce inefficiencies.
4. Support internal audits and external regulatory reviews by providing requested documentation.
5. Maintain accurate records of all loan activities in the Loan Origination System (LOS).
6. Attend training sessions and team meetings to stay updated on industry changes and organizational policies.
7. Prepare and deliver accurate closing documents to borrowers and escrow agents, ensuring compliance with regulatory requirements.
8. Coordinate loan closings with escrow, verifying all conditions have been satisfied before closing.
9. Disburse loans by reviewing signed closing documents for accuracy and completeness.
10. Communicate proactively with borrowers, escrow agents, and Loan Officers to address any issues prior to funding.
11. Ensure timely and accurate recording of loan documents with county agencies.
12. Review final loan packages for accuracy and ensure all required documents are complete.
13. Manage the submission of loan files to investors, ensuring compliance with investor requirements.
14. Monitor trailing documents, such as recorded deeds of trust and final title policies and follow up with vendors as needed.
15. Issue Post-Closing Compliance Documents (PCCDs) within regulatory timelines.
16. Track and resolve discrepancies or deficiencies in post-closing files to avoid investor penalties.

About You:

1. Exceptional attention to detail and ability to identify and correct discrepancies.
2. Strong written and verbal communication skills to collaborate effectively with borrowers, vendors, and internal teams.
3. Excellent organizational and time management skills, with the ability to prioritize competing demands.
4. Adaptability in a fast-paced, deadline-driven environment.
5. Proficiency in loan origination systems, investor portals, and standard Microsoft Office tools

What You Will Need:

1. High school diploma or equivalent completion of specialized course of study, training, and experience.
2. Minimum of one (1) year of experience in mortgage closing, post-closing, or processing.
3. Familiarity with FNMA, FHA, VA, and USDA guidelines is highly desirable.
4. Experience with Automated Underwriting System (AUS) and other lending-specific software desired.
5. Proficient with standard Microsoft Office Suite.
6. Some travel is required to achieve training and business objectives.
7. Valid Driver’s License is required.

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

• Competitive Pay
• Medical, Dental, Vision, and Life Insurance
• 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
• 401(k) Match
• Incentive Program
• Tuition Assistance and Student Loan Repayment
• Commuter Benefits
• Paid Time Off to Volunteer in the Community
• Product discounts
• Engaging Work Environment
• Rewards and Recognition Programs

Salary Range:

Richland, WA: $21.74 - $32.61

Spokane, WA: $21.07 - $31.60

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)