Client Advisor
Kieser Australia
55k - 60k AUD/year
Office
Glenelg, South Australia 5045, Australia
Full Time
About Us
Kieser Australia is a network of integrated Physiotherapy, Rehabilitation, and Strength & Conditioning Clinics. Our team of Physiotherapists, Exercise Physiologists, and Exercise Scientists are dedicated to providing the highest standard of care using science and evidence-based methods to achieve the best outcomes.
We are excited to be expanding across South Australia, bringing the science of Kieser to our second Adelaide location, opening in Glenelg this October.
The Role
Join the Kieser Glenelg team as a Client Advisor and play a vital role in welcoming and supporting our newest community as they begin their strength and rehabilitation journey at Kieser.
Set to open its doors in October 2025, Kieser Glenelg is looking for a Client Advisor -the friendly face of our team who provides exceptional customer service and guides clients through every step of their experience. This is a fantastic opportunity to grow your career in a dynamic health environment and be an integral part of an exciting new clinic launch.
Responsibilities include:
- Coordinating client appointments and managing a busy electronic clinic diary
- Processing client payments (EFT, HiCaps, MediPass)
- Promoting Kieser’s products and services
- Conducting membership consults
- Providing administrative support to the leadership and clinical team
- Answering questions and resolving problems for clients and team members
- Consistently deliver high-quality service in accordance with Kieser standards
Ideal candidates thrive in a client-facing environment, exude positivity, and consistently deliver exceptional experiences. Attention to detail and superior computer and IT skills are beneficial.
If you are passionate about building relationships and growing your career in healthcare, we’d love to hear from you.
Qualifications & Certifications
Required:
- Valid working rights in Australia
- First Aid & CPR Certification
- National Police Check
Desirable:
- 1+ years of relevant work experience
Benefits
- Complimentary access to our strength and conditioning facility + concessional fees for family members
- Comprehensive induction and ongoing professional development
- Career pathways within Kieser
- Wellbeing Program
- 1 day of Recharge Leave and a half day of Birthday Leave
- An unbeatable team culture, fun working environment and social events
- Leadership Program for aspiring leaders
- 12 weeks paid parental leave for primary carers
Diversity & Inclusion
We value inclusion and diversity and are committed to creating a safe, confident, and celebratory work environment. We encourage people from all backgrounds to apply.
Only shortlisted candidates will be contacted.
Client Advisor
Office
Glenelg, South Australia 5045, Australia
Full Time
55k - 60k AUD/year
August 13, 2025