Mastering & Fulfillment Operator (Weekend Shift)

Job

Mastering & Fulfillment Operator (Weekend Shift)

Description

Position Title 

Mastering & Fulfilment Operator (Weekend Shift) – Korea 

 

Primary Responsibilities: 

• Ensure that packages mastered playback correctly, in sync and to client requirements 

• Responsible for ensuring high quality services are released on behalf of clients, as well as provide QC service for both long and short form content 

• Perform all QC requirements including video and audio 

• Perform transcoding and packaging as determined by client requirements 

• Actively monitor project risks to foresee problems and proactively identify solutions to rectify 

• Communicate and collaborate with management from other departments 

• Develop and maintain strong relationships with clients and stakeholders 

• Collaborate and cross-train team members when required 

• Monitor performance and KPI’s 

• Analyse and monitor production workflows to identify problems and recommend solutions that will improve performance 

• Provide simplified explanations of technical workflows, procedures and definitions 

• Willing to travel as required. Domestic and Internationally 

• Other related technical/administrative tasks 

• English language skills is highly regard but not necessary 

 

What you bring: 

The ideal candidate will possess the following knowledge, experience, and skill-set: 

• Previous experience in a media operations environment or similar role 

• Demonstrated knowledge of major media software and hardware such as Adobe CC, Clipster & Transkoder 

• Demonstrated ability to develop new procedures and processes 

• Understanding of video codecs, formats, frame rates etc. 

• Strong understanding of Mac, Linux and Windows operating systems 

• Knowledge of basic command line operations 

• VTR knowledge of current and redundant formats is favourable 

• Ability to work well in a small team and independently  

• Strong problem-solving skills 

• Ability to remain calm under tight deadlines 

• Basic level understanding of data management and workflows 

• Ability to explain in depth technical solutions to clients 

• Professionalism, confidentiality, and diplomacy