Partnership Manager - Desk Based

• Become the subject matter expert for Connective Commercial & Asset Finance

• Competitive salary + super + commissions

• Exciting role in a dynamic and successful team

• This role can be located in either Melbourne or Sydney

Promote Connective Commercial & Asset Finance (CAF), build broker trust and grow our national portfolio using your strong commercial and asset finance knowledge, customer service and sales ability.

The Business

Connective is an innovative fintech company and the preferred choice for leading Australian brokers. Our customers are mortgage, commercial and asset finance brokers and we are driven to be the business partner they can't imagine doing business without.

CAF is Australia’s second largest, and currently fastest growing asset finance aggregator. Our offering includes access to a broad and diverse lender panel, an award-winning business platform and expert support and coaching on commercial and asset finance solutions.

With a vibrant and dynamic culture, we are the employer of choice for exceptional sales professionals and currently seeking a CAF Broker Support Manager Desk-Based to support our Victorian members.

The Role

The role is responsible for providing high quality assistance to our commercial and asset finance brokers, specifically supporting them with broker inductions, scenarios and CRM knowledge. The role will have a component which includes promoting brokers to utilise the QuickAF System and the broader suite of products and services we offer.

Working in a small, collaborative team you will be responsible for:

• Supporting and retaining commercial and asset finance brokers through understanding their business and objectives while building strong relationships

• Inducting all new commercial and asset finance brokers by conducting CRM training

• Communicating with our commercial and asset finance brokers by responding to queries, feedback and effectively answering scenario questions

• Updating and maintaining lender information within our CRM system

• Educating both internal and external stakeholders with your CAF knowledge

• Promoting CAF through facilitating, attending and hosting events

About you

You will have:

• Demonstrated experience within the financial services industry (asset finance sector is desirable)

• A thorough knowledge of credit

• Experience using CRM systems (ideally Microsoft Dynamics) in customer support and processing

• Excellent communication, presentation and customer service skills

• Proficient ability in the Microsoft Office suite

• A willingness to adopt new technology, including AI

The Benefits

As a valued Connective team member, you will be rewarded with:

• a dynamic and supportive team culture

• a wide range of benefits to reward you

• progressive leave policies including birthday leave

• an attractive remuneration package including access to a quarterly bonus incentive.

To Apply

To apply, please click ‘apply’.

All applications will be handled with strict confidentiality. For further information, please visit www.connective.com.au/careers