Head of Product

Description

SeatOS is on a mission to transform and digitize the ground & sea transportation industry. Part of Travelier Group, SeatOS is a fast-growing B2B start-up building the digital infrastructure that enables operators to modernize their operations, connect to global distribution, and scale their businesses. 

Scaling fast across markets such as Thailand, Indonesia and the Philippines; our platform powers millions of trips annually and processes 10s of millions in GMV. Now, we’re entering our next phase of growth—and product is at the heart of it.

The Role

As Head of Product, you’ll lead a team of 3-5 working across Product Management, Data, and Design and own the Product Roadmap from strategy to execution. This is a hands-on leadership role for a deeply product-minded operator working with the CEO of SeatOS and the rest of the leadership team. If you’re ready to do what it takes to build a great product in a tough industry, this could be for you. 

Key Responsibilities

• Own & evolve the SeatOS product strategy and rolling roadmap across our platforms to drive product adoption and operator value. 
• Partner with the SeatOS Leadership to align product priorities, growth levers, and milestones.
• Communicate product vision and progress to internal and external stakeholders, including executives, partners, and customers.
• Drive end-to-end delivery rigor, building a product operating model that ensures fast iterations and high-velocity progress. Work closely with engineering to translate high-level priorities into realistic delivery plans
• Ensure the depth and quality of product thinking across each team, bringing great product sense, intuition, data, and research to the table. 
• Champion the customer with a data informed approach, using research & data to bring radial focus to our efforts.
• Manage & mentor a small but impactful team instilling a high-ownership, no-ego culture, and structure.
• Define, track, and analyze key performance metrics to ensure progress and data-informed decision making.

Requirements

• Experience in Product Leadership within start-ups, ideally in the B2B and/or SaaS space. 
• Strong systems thinking and ability to simplify complex operational workflows into usable, value-creating products.
• Demonstrated experience building high-performance product teams from scratch or in scale-up environments.
• Clear, confident communicator who earns trust quickly and thrives in ambiguity.
• Track record of building products that actually get used—you care about adoption, not just shipping.
• High agency, low ego. Comfortable rolling up your sleeves and making decisions with imperfect information.