Inside Sales Coordinator - QLD

Description

Identity opportunities to build and develop business or customer relationships 

Sales Administration, including: Inside Sales , Quoting Rates , Filing Rate Requests and Customer requirements through trade desk and Handling sales enquiries / communication.

Support the Business Development Manager generate required reports and sales information 

Maintain and grow customers relationship

Support the agency strive to continuously improve client satisfaction and overall account performance (i.e. attained, retained, contained and lost)

Deliver a positive customer experience at all opportunities to both internal and external stakeholders whilst ensuring compliance with regulatory and liner requirements

Ongoing review of account activity to maintain an up to date account profile

Assist in the resolution and trouble shoot outstanding accounts

Generate accurate documentation with minimal error rate, in compliance with company policies

Analyze market trends affecting the market, with targeted focus to developed new accounts 

Taking responsibility on OBL receipt, printing, and release in BNE, working closely with CS team in SYD to ensure done correctly before handing over documents to clients/courier

Office administration support for BNE where needed

Requirements

Experience in Business Development / Sales, experience in Logistics highly regarded

Hunger to secure new business

Passion to meet and exceed customer needs

Agility and adaptability

Strong attention to detail

Clear and concise communication skills