Inside Sales Executive

About the company:

We India’s fastest-growing chain of surgical oncology centres, founded by renowned surgeons with the vision of building organ-specific cancer excellence hubs. With centers across Mumbai, we are committed to delivering superior clinical outcomes with affordability and empathy.

Key responsibilities:

· Engage with leads (inbound and referral-based) and convert them into consultations or follow-up appointments

· Maintain structured communication logs on CRM systems

· Coordinate with PROs and doctors for appointment scheduling and lead updates

· Follow up with potential patients to address queries and build trust

· Explain SSO’s value proposition to patients and families professionally

· Manage inbound calls from marketing and referral channels

Performance targets:

· Monthly target for consultations scheduled and surgery conversions

· Daily lead conversion ratio and follow-up SLAs

· Accuracy of lead reporting and CRM usage

Requirements

· Fluent in English and Hindi; Marathi is a strong bonus

· Prior experience in healthcare, insurance, or education telesales preferred

· Strong verbal communication and persuasion skills

· Comfortable working with CRM tools and Google Sheets

· Ability to handle patient queries with empathy, patience and confidence