Product Specialist

DIGITAP.AI provides high tech advanced AI / ML solutions to new age internet driven businesses for reliable, fast and 100% compliant Customer On boarding, Automated Risk Management along with Big Data enabled services like Risk Analytics and Customized Scorecards. Our proprietary Machine Learning Algorithms and Modules provide one of the best success rates in the market. Working with the various digital lenders of India, the team brings together deep and vibrant experience in Fin tech Product & Risk Management, Fraud Detection and BIG DATA Analytics.

Role Overview
We are looking for a Product Specialist who will work closely with the business development and product teams to bridge the gap between customer needs and product capabilities. This role requires a deep understanding of Digitap’s product suite, BFSI domain expertise, and the ability to clearly communicate complex solutions to clients. You will be an integral part of the sales process, joining client calls to present product capabilities, understand requirements, and propose tailored solutions.

Role Overview

 

We are looking for a Product Specialist who will work closely with the business development and product teams to bridge the gap between customer needs and product capabilities. This role requires a deep understanding of Digitap’s product suite, BFSI domain expertise, and the ability to clearly communicate complex solutions to clients. You will be an integral part of the sales process, joining client calls to present product capabilities, understand requirements, and propose tailored solutions.

 

Key Responsibilities

 

• Client Engagement in Pre-Sales: Participate in sales calls with the business team to present and demonstrate Digitap’s products to prospective clients.
• Solutioning: Understand client requirements, map them to product capabilities, and propose effective solutions.
• Bridge Between Business & Product: Communicate client feedback and requirements to the product team for enhancements or customizations.
• Product Expertise: Develop deep expertise in Digitap’s API suite and BFSI product offerings.
• Demo & POC Management: Plan, execute, and manage product demos, proof-of-concepts (POCs), and technical evaluations.
• Documentation & Collateral: Prepare product decks, solution proposals, FAQs, and other sales enablement materials.
• Market Awareness: Keep track of BFSI trends, competitor offerings, and emerging technologies to strengthen solution pitches.
• Training & Enablement: Train sales and business teams on product updates, features, and capabilities.

 

Qualifications & Skills

 

• 3–6 years of experience in pre-sales, product consulting, or solution engineering, preferably in the BFSI domain.
• Strong understanding of API-based products and enterprise software.
• Excellent communication and presentation skills, with the ability to simplify complex concepts.
• Proven ability to engage with both business and technical stakeholders.
• Problem-solving mindset with strong analytical skills.
• Familiarity with compliance and regulatory requirements in BFSI is a plus.