Employee Relations Officer

As we expand our services and enhance the user experience, we seek a dynamic and experienced Employee Relations Officer to join our growing team.

Job Description

• Handle employee inquiries and concerns related to company policies, procedures, and benefits.
• Investigate and resolve employee complaints, grievances, and disciplinary issues in a timely and fair manner.
• Conduct employee relations investigations and implement corrective actions as necessary. 
• Assist in the development, implementation, and communication of employee relations projects, policies, and procedures.

• Facilitate mediation and conflict resolution sessions between employees and management together with Legal representatives.

• Ensure compliance with employment laws and regulations, including labor standards, anti-discrimination laws, safe spaces, and health and safety regulations.
• Conduct regular reviews to identify potential compliance risks.
• Provide advice and guidance on employment law matters.
• Serve as an HR Business Partner to designated departments, providing HR guidance and support to drive organizational effectiveness and achieve business objectives.
• Conduct Probationary Performance Evaluations.
• Conduct Exit interviews for deep-dive analysis of employee experience.

• Contribute to employee engagement initiatives, such as employee and management surveys, team-building activities, and recognition programs.

• Adhere to company policy and procedures.
• Achieve or exceed targets and other key objectives assigned by your Immediate Supervisor.
• Participate in ongoing training and development programs.
• Accept other associated responsibilities and projects as the need arises.

Benefits

Requirements

• Bachelor's degree in Human Resources, Industrial Relations, or a related field.
• At least 2-3 years of employee relations, HR, or a related field.
• Ability to create reports to enable informed decision-making.

• Strong communication and interpersonal skills
• Empathy and conflict resolution skills
• Strong organizational and time-management skills
• Ability to maintain confidentiality
• Strong attention to detail