RELATIONSHIP MANAGER- Public Sector Lagos Desk

DUTIES AND RESPONSIBILITIES.

• Actively supporting the team’s client retention strategies by providing excellent service to customers.
• Serve as the primary daily service contact for the clients 
• Conduct accounts reviews to track customer needs and usage trends 
• Track and maintain customer data/information 
• Initiate the development of products required to meet customer needs 
• Market the Bank’s products to meet customer needs 
• Ensure efficient service and maintenance of existing customers 
• Perform all other duties as may be assigned by the Business Manager.
• As part of the Bank’s Information Security requirements, maintain the security of all Information entrusted to the staff and comply with the principles and policies in the Information Security Handbook

EDUCATION.

• Minimum Education: HND / B.Sc. in any discipline, with minimum of Upper Credit for HND and 2.2 for B.Sc 
• MBA/ACCA or post graduate education as added advantage

EXPERIENCE.

Minimum experience –6 years relevant banking (marketing/business development) experience