Poker Supervisor (Horseshoe Bossier) Full Time

JOB SUMMARY:

Supervises the Poker Room, tracks players when necessary, and provides protection for games while providing friendly, helpful service to every guest. 

 

GENERAL REQUIREMENTS:

• High school diploma or GED is required.
• Five years previous Poker dealing experience is required. 
• Must possess excellent customer relations and communication skills. 
• Must have knowledge of basic addition, subtraction, multiplication, and division, and perform basic math without use of calculator. 
•  Must be able to get along with co-workers and work as a team. 

 

ESSENTIAL JOB FUNCTIONS:

•  Acknowledges, greets, and converses in English with customers who are waiting to be seated at an active Poker game. 
• Seats customers on available Poker table and lets the Dealer know that there is a new player. 
• Makes seat changes and writes them down so there is no error. 
• Transfers monies from Cashier to customers. 
• Watches games at critical hours. 
• Puts games together as soon as there are enough seats to go around. 
• Ensures that games are not left weak or unattended. 
• Handles any customer concerns when necessary.
•  Must be able to accurately maintain brush bank and complete mathematical computations when buying and selling chips and/or money with the Cashier. 
• Answers telephone and maintains Poker Bank. 
• Fills out appropriate paperwork. 
• Meets the attendance guidelines of the job and adheres to regulatory, departmental, and company policies.
• Spends the majority of time interviewing, training, and selecting employees.
• Conducts Performance Reviews.
•  Makes or recommends wage increases.
• Makes or recommends promotions.
•  Provides for safety and security.
• Handles employees' complaints or grievances.
• Recommends disciplinary action or disciplines employees.
•  Plans work.
•  Supervises and monitors work.
•  Monitors legal compliance with federal, state, and gaming laws.

 

DEMANDS TO COMPLETE ESSENTIAL JOB FUNCTIONS:

PHYSICAL & MENTAL:

• Must be able to maneuver in between Poker tables. 
• Must be able to reach, pull, bend, crouch, and kneel around Poker tables and Poker bank. 
• Must be able to lift up to 30 pounds. 
• Must be able to respond to visual and aural cues. 
•  Must present a well-groomed appearance.
• Must be able to read, write, speak, and understand English.

 

WORK ENVIRONMENT:

• Must be able to tolerate areas containing second hand smoke, high noise levels, bright lights and dust.
• Ability to work at a fast pace and in stressful situations.
• Must be able to work any day of the week and any shift.

 

CAESARS RESERVES THE RIGHT TO MAKE CHANGES TO THIS JOB DESCRIPTION WHENEVER NECESSARY.