Host NCM VIP- Full Time,Player Development 2 (Harrah's SoCal)

This role enhances the growth of National Casino Marketing (NCM) gaming revenues by delivering superior guest service. Maintains relationships with valued NCM guests and addresses any issues that arise in a timely matter. 

 

Our ideal candidate: 

• Must have proven track record of personally providing excellent guest service.   
• Must possess excellent interpersonal, communication, team-building and problem-solving skills. 
• Must be willing to work any shift when necessary. 
• College degree in Marketing, Hotel or Business preferred but not required. 
• Must be able to get along with co-workers and work as a team. 
• Must present a well-groomed, professional appearance.

 

About the role: 

• Maintains close ties with NCM guests through personal contact when they are visiting the casino. 
• Greets guests in the casino and participates in social events and special promotions. 
• Verifies the accuracy of guests’ offers, transportation and accommodations.
• Responds to requests from NCM representatives when the Sales Manager and Coordinator are not available.
• Uses sound judgment and makes good decisions in accordance with established guidelines. 
• Handles difficult guests and situations in a calm, professional and prudent manner. 
• Fully complies with all applicable rules, regulations, laws and policies, and conducts themselves with highest levels of integrity and honesty.

 

A few more things:          

• Must be able to continuously maneuver around office. 
• Must be able to move quickly around property.     
• Must be able to bend, crouch, kneel, twist and work at a desk. 
• Responds to visual and aural cues. 
• Must be able to work independently and proven to be self-motivated. 
• Must be able to speak, read, write, and understand English. 
• Must have the manual dexterity to operate a computer and other necessary office equipment. 
• Must be able to respond calmly and make rational decisions when handling guests’ needs. 
• Must be able to tolerate areas containing secondhand smoke.

 

Salary: $54k per year, depending on experience.

 

The above is a minimal description of duties and responsibilities. Other work requirements may be necessary and assigned as the business needs evolve or change. Harrah’s Resort Southern California reserves the right to make changes to this job description whenever necessary.     

Harrah’s Resort Southern California is proud to be an Equal Opportunity Employer: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or status as a qualified individual with a disability or protected veteran.   

Preference is given to qualified Rincon tribal members and members of other federally recognized tribes. 

NOTE: By providing a mobile number, you agree to receive calls/texts to your number about your application, and other opportunities that may be of interest to you. You understand that, where applicable, messages may be sent using an automatic telephone dialing system and your consent to receive messages does not require you to make a purchase.

“Join us in our battle against boredom! Creativity, innovation and inspiration welcome!”
Are you ready to take a step in the fun direction? Join the team at the fourth largest resort property in San Diego County!

Why would you to want to join our team? At Harrah’s Resort Southern California, making grownups smile is what we do best, which is why we stack our dream team with passionate, energetic, Funmakers. It’s a place where creativity, innovation and inspiration are always welcome! We provide a funner (we are in Funner, California after all!) culture which encourages and celebrates people being the best that they can be. It’s a special environment that you can’t find anywhere else!

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

The below statements are intended to describe the general nature and level of work being performed in this position.  They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.  
 
The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.