Associate, Operations, Examination Board

Introduction:

The Aga Khan University was found in 1983 as Pakistan’s first private university, Aga Khan University is a not-for-profit institution and an agency of the Aga Khan Development Network. Starting in 2000, the University expanded to Kenya, Tanzania, Uganda, United Kingdom and Afghanistan. AKU began life as a health-sciences university.

The Aga Khan University Examination Board (AKU-EB) is the first private-sector university-led trans-provincial Board (awarding body) in Pakistan established through the Ordinance of the Government of Pakistan. The Board offers high-quality examinations for Secondary School (grades 9th and 10th - SSC) and Higher Secondary School (grades 11th and 12th - HSSC/ FSC) qualifications for public and private schools across Pakistan. The Board also offers a Middle School Programme (MSP) for grades 6th–8th students and its registered schools engage a globally accepted approach, Project-Based Learning (PBL) to implement the MSP. The PBL is considered as a foundation of the AKU-EB MSP, helping schools foster sense of purpose and leadership in young learners.

At the heart of AKU-EB’s mission is to shift teaching and learning away from rote learning and move towards higher order thinking, preparing students for higher education and lifelong learning. The Board is evaluated internationally for implementing global best practices, making AKU-EB qualifications credible and recognized globally.

AKU is an equal opportunity employer and is committed to safeguarding and aims to adopt appropriate standards for ensuring and promoting a respectful relationship with and between all faculty, staff, trainees, volunteers, beneficiaries, wider communities, and other stakeholders with whom it works, including children and vulnerable adults and expects all employees/trainees and partners to share this commitment.

Aga Khan University invites applications for the position of Associate (Operations) in the Examination Board.

Responsibilities:

Reporting to the Senior Manager (Operations), you will be responsible for:

• specific areas of the Exam Processing System information database including the enrolment & registration modules, provide user support for the software(s) in use by the assessment operations team
• supervision of data entry & scanning of forms as well as ensuring that the data submitted is complete and accurate within the assigned deadlines
• physical tracking of files and maintaining of records pertaining to the assessment operations team
• initiating the annual candidate enrolment and registration cycle including coordination regarding the fees structure, subject an offer, registration guidelines and reconciliation if the income received
• supporting in preparing the data for logs for the printing if examination papers
• the storage if the confidential material including certificates, results slips, personal accomplishment records and admit cards. To ensure that proper tracking and audit trail of these materials is maintained at all times
• the issuance of certificates and result slips based on the agreed timeframes
• scholarship related activities
• assisting in responding and forwarding queries to other departments 
• leading school affiliation process
• the issuance of migration certificates and verification of documents issued by AKU-EB
• handling the school affiliation process including initial correspondence, planning visits to various locations, collection of inspection fees, communication and follow up with schools as well as making recommendations to senior management about which schools to affiliate based on reports received
• providing assistance in analysis, tabulation, and visualization of data
• providing e-marking training to markers and to facilitate electronic assessment as per defined requirements.

Requirements:

You Should Have:

• minimum Bachelor Preferably Master's degree
• at least 3 year's experience in the field (Exposure to Public examinations is desirable)
• strong IT Skills (Excellent work knowledge of MS-Office application and database management)
• good English and Urdu communication, presentation and administrative skills
• strong focus on Customer Service Orientation Skills
• ability to work well in teams
• flexibility, negotiation and time management skills

Comprehensive employment reference check will be conducted.

Only shortlisted candidates will be contacted.