Customer Engineer, Data and AI, Google Cloud (English, German)

Minimum qualifications:

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 6 years of experience as a technical sales engineer in a cloud computing environment or customer-facing role.
• Experience engaging with, and presenting to, technical stakeholders and executive leaders.
• Experience in data and AI platforms.
• Ability to communicate in English and German fluently to support client relationship management in this region.

Preferred qualifications:

• Experience as a sales engineer in a cloud computing environment, or in a customer/partner-facing role.
• Experience engaging with various stakeholders (C-level to technical engineering) and major customers.
• Experience in a pre-sales technical role, preferably with cloud technologies.
• Experience in Healthcare, Life-sciences, Pharma, Media Entertainment or in the Energy industry.
• Excellent communication skills.

About the job

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

• Support customers and partners to understand the value we can deliver to their business with our portfolio in data and AI.
• Work cross-functionally across Google and partners to resolve technical roadblocks, constraints and product issues.
• Be the subject matter expert to differentiate Google Cloud to our most strategic customers. Identify business and technical requirements, conduct full technical discovery and architect client solutions to meet gathered requirements.
• Use expertise and communication skills to engage with customers to understand their business and technical requirements and persuasively present practical and useful solutions. Work with the team to identify and qualify business opportunities related, understand key customer objections, and develop the strategy to resolve blockers.
• Develop and deliver technical presentations, demos, and training sessions showcasing Google Cloud's data analytics and AI/ML tooling.