Senior Manager

Senior Manager – Facilities & Administration

Job Purpose:

• Drive Tenant improvement project management, providing professional input to project team
• Oversee Transport planning & service management 
• Drive Impact program reporting
• Budget & Cost Management of Tenant improvement projects & Transport
• Support Air travel service management and monitor SLAs and take proactive actions accordingly
• Process design and optimization of International Air Travel & Hotel Booking

Generic Responsibilities:

• To implement and maintain effective procedures and ensure the provision of high-quality service by Admin / IT / HR / Business in Tenant improvement project.
• To collate and analyze available data of Transport to identify improvement initiatives in Transport planning & service management 
• To effectively manage Budget of Employee Transport Service including budget-setting; reforecasting basis projections
• To provide advice and support in Budget planning for Tenant improvement projects including but not limited to long lead items vendor pre-qualification, service reviews 
• To manage and/or participate in matter relating to Impact program reporting and improvement initiatives undertaken 
• To collate and analyze available data within the system to identify trends / make recommendations based on available data for International Air Travel / Hotel booking.
• To collate & analyze Monthly Transport Cost, Transport User, Cost per User, Cabs deployed, Utilization of Cabs, Ad-hoc Cabs Cost use in Employee Transport service.
• To collate & analyze Monthly Transport No-show%, Total No-show count and Total No-show User count business wise for uploading in KRC Cab Resume Service Portal.
• To collate & analyze Monthly CO2 Emission Savings data, Electricity Consumption and Waste Management data and ensure upload on One Data platform for necessary Dashboards .
•  To drive seamless transport operations across locations including but not restricted to services in No Cab Zones.
• Develop, maintain and update Weekly / Monthly Real Estate Projects report for Leadership review.
• To collate & analyze Budget for Employee Transport Service and Reforecast with available current trends. To collate, analyze and manage Budget for Tenant improvement projects.
• Publish Monthly Transport Dashboard for all KGS locations covering all aspects of transport operations.
• Enable Impact at KGS and align with OIP and key KPIs & work with the Impact pillar leads to align KPIs with our net zero ambition and trajectory.
• To collate & analyze International Air Travel SLAs & Hotel booking data to identify improvement scope.
• To deliver on end-to-end strategy formulation, drawing of action plans and deliver on any new aspect related to Employee transport service.

 

Essential Knowledge and Skills requirements:

• Strong stakeholder management & compliance adherence skills
• Strong analytical and organizational skills.
• Strong communication (verbal & written), critical thinking, and problem-solving skills.
• Possess the ability to motivate and maintain effective working relationships with employees and partners.
• Focused and result oriented leader that possesses strong influencing skill and is comfortable working in a fast-paced and multi-tasking environment.
• Ability to take decisive action based on available information in a timely manner.
• The ability to lead and manage teams and projects. Attention to detail but also the ability to see the implications for the bigger picture
• Drive a culture of continuous improvement by focusing on process changes and automation
• Excellent project management skills
• Hands on knowledge of Employee transportation services
• Proficiency in Microsoft Office (Outlook, Word, Excel, PowerPoint, SharePoint).