Senior Manager G2P Program Management

1. Program Leadership & Strategy:

• Develop and execute the bank's G2P strategy in alignment with government social protection agendas
• Design and optimize payment delivery channels (accounts, mobile wallets, cards) for mass disbursements
• Establish the bank as the preferred partner for government payment programs

2. Stakeholder Engagement:

• Manage relationships with key government agencies (Ministry of Finance, Social Welfare) and regulators
• Coordinate with central banks on G2P payment infrastructure and regulatory compliance
• Partner with fintech’s and technology providers to enhance payment solutions

3. Banking Operations Management:

• Oversee end-to-end G2P payment processing through the bank's systems
• Implement robust KYC/AML controls for beneficiary onboarding and transactions
• Manage liquidity requirements and float management for large-scale disbursements
• Ensure seamless reconciliation between government systems and bank records

4. Product Development:

• Develop tailored banking products for G2P beneficiaries (low-cost accounts, savings products)
• Design financial inclusion offerings leveraging G2P payment flows (credit, insurance, financial literacy)
• Drive digital adoption among beneficiaries through innovative solutions

5. Risk & Compliance:

• Ensure adherence to banking regulations, data privacy laws, and payment system rules
• Implement fraud prevention measures specific to high-volume disbursements
• Manage reputational risks associated with government payment programs

6. Performance Monitoring:

• Track program KPIs: transaction success rates, costs, beneficiary acquisition/retention
• Analyze payment data to identify opportunities for process improvement
• Prepare executive reports for internal and government stakeholders

Minimum educational qualification:

• Master’s degree in public policy, Economics, Business Administration, or related field

Minimum experience and skills: 

• 5 to 8 years of Experience in managing large-scale payment programs (G2P, humanitarian cash transfers, or financial inclusion initiatives)
• Deep understanding of digital payment ecosystems and financial inclusion landscape
• Proven track record of managing complex, multi-stakeholder programs
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and presentation skills for executive audiences