National Account Manager

Job Location: ​North Sydney​

Company description

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella®, Tic Tac®, Ferrero Rocher®, Raffaello®, Kinder Bueno® and Kinder Surprise®. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 38,767  dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

Diversity Statement

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

About the Role:

Ferrero Australia is seeking a commercially astute and results-driven Account Manager to lead the strategic development and execution of the On The Go channel, which includes Petrol & Convenience and Vending. This role presents an exciting opportunity to manage a high-impact portfolio within a globally recognized FMCG organization, driving growth through strategic planning, strong customer partnerships, and cross-functional collaboration.

Main Responsibilities:

• Manage and grow key customer accounts within the On The Go channel, ensuring alignment with Ferrero’s commercial objectives
• Develop and implement customer-specific business plans that drive sustainable growth and meet sales and visibility targets
• Build and maintain strong, trust-based relationships with internal teams and external partners to ensure best-in-class execution
• Lead financial management of assigned accounts, including full P&L ownership, budget oversight, and claims handling
• Use data and insights to inform strategic decisions, conduct performance reviews, and identify new growth opportunities
• Collaborate across functions to optimize product range, space allocation, and in-store execution
• Ensure all trade spend, activations, and customer-facing initiatives align with Ferrero’s brand standards and guidelines

Who we are looking for:

• University degree in Business Management or related field
• Good experience in FMCG sales or account management; experience in the Petrol & Convenience channel is highly regarded
• Strong commercial and financial acumen with a proven ability to deliver results
• Demonstrated capability to influence and engage senior stakeholders across various functions
• Analytical mindset with the ability to translate insights into actionable strategies
• Proactiveness and growth-orientation, with strong planning and negotiation skills
• Strong interpersonal skills, with a strong team-focused mindset and the ability to thrive in a fast-paced, high-performance culture 
• Proficiency in Microsoft Excel and PowerPoint; experience with SAP BW/BO and SAP TM is a plus
• Willingness to travel and engage directly with customers and field teams as needed

How to be successful in the role and at Ferrero:

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you’ll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.