Claims Officer - A&H

Description

Competency:

• In-depth understanding of personal accident insurance policies/ Travel Insurance, claims procedures, and relevant regulations
• Excellent written and verbal communication skills for interacting with claimants, team members, and other stakeholders
• Strong problem-solving and negotiation skills to resolve claims disputes and achieve fair settlements. 
• Good Analytical skills and Familiar with Basic Microsoft Excel and regulatory changes  

Responsibility:

• Overseeing the entire lifecycle of personal accident claims, including initial reporting, investigation, documentation, and settlement. 
• Evaluating complex claims for accuracy, completeness, and compliance with policy terms and regulations. 
• Serving as the primary point of contact for claimants, providing updates, addressing concerns, and maintaining positive customer relations
• Negotiating settlements with claimants, ensuring fair and timely resolution of claims
• Ensuring all claims handling activities adhere to relevant insurance laws and regulations
• Analyzing claims data to identify trends, improve processes, and reduce claim costs. 
• Preparing regular reports for senior management on claims performance and operational efficiency
• Addressing and resolving escalated claims issues and disputes
• Open file review Weekly and publishing weekly reports of OFR Cases

Qualifications

Bachelor of Engineering/Diploma in Engineering/Graduate

About Us

At Liberty General Insurance, we create an inspired, collaborative environment, where people can take ownership of their work; push breakthrough ideas; and feel confident that their contributions will be valued, and their growth championed.

We have an employee strength of 1200+ spread over a network of 116+ offices in 95+ cities, across 29 states. Our partner network consists of about 5000+ hospitals and more than 4000+ auto service centers.

We believe and live by our values every day - Act Responsibly, Be Open, Keep it Simple, Make things better and Put People First.

• For learning about our key USPs, you can go visit our website.
• Working with Liberty also provides you an opportunity to experience “One Liberty Experience”.
• We create the One Liberty experience through

Providing Global exposure to employees by including them in cross country projects that gives them opportunities to work with diverse teams within & outside India.

Fosters Diversity, Equity & Inclusion (DEI) to create equitable career opportunities

Flexi Working Arrangements.

If you aspire to grow & build your capabilities to work in a global environment, Liberty is the place for you!