Why Work at Clarke

We have met today's energy needs while planning for tomorrow's for over 100 years. Beginning with the first modern generator, the Rehlko Automatic Power & Light, launched in 1920, Rehlko has been an innovative leader in energy resilience. 

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

Our priorities are global: the stability from steady energy sources and reliable back-ups. The power to be able to harness energy, and the freedom of not being dependent on an aging centralized grid. The confidence that clean energy solutions offer when it comes to a sustainable world, and the commitment to keep innovating towards greater impact.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

Why You Will Love this Job:

Junior IT Support Analyst

Are you a tech-savvy problem solver with a passion for helping people and keeping systems running smoothly?
Clarke Energy is hiring a Junior IT Support Analyst to join our dynamic IT team, supporting users across the UK and internationally. Based in Knowsley, this is your opportunity to kick-start your IT career with a global engineering company driving the energy transition.

Be the First Line of Tech Support

As a Junior IT Support Analyst, you’ll be the go-to person for resolving user issues, building and configuring devices, and ensuring our IT systems run efficiently. You’ll work closely with the wider IT team to deliver high-quality support across the Clarke Group, while gaining hands-on experience with hardware, software, and network infrastructure.
This role offers a unique blend of technical challenge, user interaction, and international exposure—perfect for someone eager to grow in a fast-paced environment.

What You'll Be Responsible For

In this user-facing role, you will:

Provide responsive support to users via phone, email, and in person
Diagnose and resolve desktop and laptop issues, including off-site repairs
Build, configure, and test workstations, laptops, and mobile devices
Support remote users with mobile connectivity and VPN access
Manage new starter setups and leaver procedures
Ensure backups of laptops, desktops, and personal folders are maintained
Maintain and deploy Group Standard Operating Environments using Windows Deployment Server
Assist with LAN, WAN, and VPN connectivity troubleshooting
Update and maintain the IT asset register
Document IT processes and user guides clearly and accurately
Administer and repair mobile communication devices
Support IT equipment purchasing during staff holidays
Uphold Health, Safety, Environmental, and Quality standards in all work
Keep workspaces clean, organised, and secure

What You’ll Bring to the Team

Essential Requirements:

Degree in IT or a closely related subject
Minimum 2 years’ experience on an IT Helpdesk with strong customer service focus
Understanding of PC builds, rebuilds, and configuration
Familiarity with Microsoft products and PC hardware setup
Strong communication skills—clear, helpful, and user-friendly
Ability to stay calm and effective under pressure
Logical problem-solving and decision-making skills
Excellent attention to detail and time management
Willingness to take initiative and responsibility
Flexible, adaptable, and committed to continuous improvement

Desirable Experience:

Microsoft certification (e.g., MTA, MCP, or equivalent)

Why Join Clarke Energy?

We offer more than just a role—we provide a launchpad for your IT career in a company committed to innovation and sustainability. Our benefits include:

Competitive salary
25 days annual leave plus bank holidays (with extended entitlement for long service)
Holiday buy and sell scheme
7% company pension contribution
Health care cash plan and life assurance
Company car allowance (where applicable)
Employee Assistance Programme (EAP)
Hybrid working options
Reward and recognition schemes
Dedicated training via our in-house certified training department
Career development and progression opportunities

About Clarke Energy

Clarke Energy is a globally recognised EPC contractor, specialising in the engineering, installation, and maintenance of sustainable energy solutions. As the largest authorised distributor and service partner for INNIO’s hydrogen-ready reciprocating engines, we operate in 29 countries, supporting the move to net-zero emissions.
Our culture is built on integrity, innovation, and quality, with a strong commitment to employee development and customer satisfaction. From front-end design through to project execution and after-sales support, we deliver reliable, efficient, and low-carbon energy systems.

Ready to Support the Future of Energy?

If you’re ready to grow your IT career and make a real impact, apply now via LinkedIn, our website, or contact Ben.Dixon@Clarke-Energy.com directly.

About Us

Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Clarke offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?"

Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Our Values

Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day