Transportation Adjuster

Department: Claims Administration & Adjusting

Employment Type: Permanent - Full Time

Location: Home United States

Reporting To: John Andrus

Compensation: $60,000 - $80,000 / year

Description

Our StoryImagine being part of a team that’s not just shaping the future but actively driving it. At Davies North America, we’re at the forefront of innovation and excellence, blending cutting-edge technology with top-tier professional services. As a vital part of the global Davies Group, we help businesses navigate risk, optimize operations, and spearhead transformation in the insurance and regulated sectors.
Davies is looking for an experienced Transportation Adjuster to join our rapidly expanding commercial transportation division. Reporting to the TPA Team Supervisor, you will provide excellent customer service, properly analyze, and apply coverage, and adjudicate claims in a professional manner. To be successful in this role, you must possess high level attention to detail and problem-solving skills, be self-disciplined and display a high-level of personal motivation, and demonstrate superb communication skills, verbal and written, conducted in a timely manner. You must have at least 3 years of experience handling commercial transportation, property damage, heavy equipment, and cargo claims. Additionally, you will need to be capable of working collaboratively and independently with minimal supervision and display superior time management skills with capability of working with and meeting deadlines. 

This role is a full-time, home-based position. 

Key Responsibilities

• Handle first party property damage, heavy equipment, and cargo damage claims on a multistate basis
• Analyze and apply coverage on both routine and complex claims
• Adjudicate claims in an expeditious manner
• Set and maintain diaries
• Complete client reporting in a timely manner
• Control loss adjustment expenses
• Recommend and manage reserves
• Document all correspondence, reports, discussions, and decisions in the claims system
• Display superior report and letter writing skills
• Notify management of any situation which may affect the underlying claim
• Exhibit company values of We are Dynamic, We are Innovative, We are Connected, and We
Succeed Together
• Perform other duties as assigned

Skills, knowledge & expertise

• 3+ years of experience handling commercial transportation claims
• Hold an active Texas All Lines Adjuster license
• Maintain CEU credits for Adjuster license and other licensed state(s)
• Proficiency with Microsoft Office Suite and other various software programs
• Demonstrate proficiency in writing and editing reports to request payment on a claim
• Must demonstrate a high-level proficiency in grammar and a proven ability to produce clear,
engaging, and professional written content
• Ability to edit and proofread documents to ensure a high-quality work product

Benefits

BenefitsAt Davies North America, we are dedicated to supporting the well-being and future of our qualifying employees. Our comprehensive benefits package includes:

• Medical, dental, and vision plans to ensure your health and that of your family.
• A 401k plan with employer matching to help you build a secure financial future.
• Our time-off policies, including Discretionary Time Off for exempt employees and Paid Time Off (PTO) package for non-exempt employees, reflect our commitment to promoting a healthy work environment.
• Paid holidays.
• Life insurance and both short-term and long-term disability plans, providing essential financial protection for you and your loved ones.

 Diversity and InclusionDavies is dedicated to fostering a diverse and inclusive workplace that embraces a wide range of perspectives and experiences. We believe that diversity of thought is essential for innovation and creativity, and we actively promote an environment where all voices are valued and heard.