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CRM Manager

RISK

Office

Astana, ASTANA, Kazakhstan

Full Time

Company Description

RISK inc: An International iGaming Company Pushing the Boundaries of Entertainment

Who We Are:

An international iGaming company specializing in identifying and fostering the growth of high-potential entertainment markets. With 600+ professionals in 20+ locations, we operate in 10 countries, serving over 300,000 customers.

Always Pushing the Boundaries? You Already Belong at RISK!

Our global-scale operations are based on strong internal expertise, analytics, and data research. We have expertise in iGaming operations (sports betting, online casino), digital and affiliate marketing, tech solutions, and data analytics.

We are looking for a CRM Manager to join our team.

Job Description

  • Set up, launch, and monitor CRM communication campaigns across multiple channels, including one-time and automated flows via email, SMS, and messengers
  • Manage campaign workflows from planning to execution, ensuring timely and accurate delivery
  • Monitor and analyze engagement, deliverability, and conversion metrics, applying insights to optimize future campaigns
  • Collaborate with content, design, and product teams to ensure consistent messaging and branding across all communications
  • Conduct A/B testing to improve campaign effectiveness and customer engagement
  • Maintain accurate records of campaign configurations and results for reporting and optimization purposes

Qualifications

  • 2+ year of CRM experience (gambling/betting);
  • Strong understanding of engagement and deliverability metrics and proven ability to work with them effectively
  • Experience in setting up and managing email, SMS, and messenger communication flows (both one-time and automated)
  • Familiarity with CRM tools and marketing automation platforms
  • Analytical mindset with the ability to interpret data and generate actionable insights
  • Detail-oriented, organized, and capable of managing multiple campaigns simultaneously
  • Proficiency in English for internal communication and content review

Additional Information

Our Benefit Cafeteria is Packed with Goodies:

  • Children Allowance
  • Mental Health Support
  • Sport Activities
  • Language Courses
  • Automotive Services
  • Veterinary Services
  • Home Office Setup Assistance
  • Dental Services
  • Books and Stationery
  • Training Compensation
  • And yes, even Massage!

Ready to Take the Leap?

Join a team where every day is an opportunity to take a RISK and come out on top. Follow us on LinkedIn and Instagram, and let us be your hub for turning ambitious ideas and extraordinary solutions into reality.

At RISK, we believe that our people are the driving force behind our success. Together, we can achieve great things and push the boundaries of what's possible in the iGaming industry.

CRM Manager

Office

Astana, ASTANA, Kazakhstan

Full Time

August 12, 2025

company logo

RISK

RISK.com