Laboratory Administrative Specialist

Overview

At Houston Methodist, The Laboratory Administration Specialist is responsible for laboratory operations and facility management processes for the Central Administration and Central Laboratory Operations teams.This position provides administrative support and guidance for HMAI (Houston Methodist Academic Institute) laboratory management, scientists, and staff as a member of the Central Laboratory Operations team. This position is also responsible for contributing to safety, quality, functional excellence and assisting in the implementation of initiatives to meet strategic and operational objectives.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVEDRefer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

• Provide personalized care and service by consistently demonstrating our I CARE values:
  • INTEGRITY: We are honest and ethical in all we say and do.
  • COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.
  • ACCOUNTABILITY: We hold ourselves accountable for all our actions.
  • RESPECT: We treat every individual as a person of worth, dignity, and value.
  • EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.

• Practices the Caring and Serving Model

• Delivers personalized service using HM Service Standards

• Provides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)

• Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experience

• Involves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given job

• Actively supports the organization's vision, fulfills the mission and abides by the I CARE values

Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

• Provides institute-level assistance to HMRI laboratory scientists and staff with HM processes. Including but not limited to purchasing processes, requesting installation of new laboratory equipment, and other laboratory-related processes.

• Assist laboratory scientists and staff with developing SOPs for laboratory procedures and safety practices.

SERVICE ESSENTIAL FUNCTIONS

• Assists with management of central laboratory resources. May include temperature monitoring, backup equipment, asset management, monitoring safety equipment.

• Works with Biomedical Engineering to manage Houston Methodist Academic Institute (HMAI) wide laboratory equipment, confirming coverage and regular maintenance as required.

• Manages and supports Central Laboratory projects as assigned. Examples: Roll out new temperature monitoring system, laboratory transfers/moves, serve as a HMH Central Lab Ops representative on institute or Houston Methodist Hospital (HMH) project teams.

• Other duties as assigned by Director of Central Laboratory Operations.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

• Monitors and evaluates ongoing safety process and standards.

• Serves as Ride Out or Recovery representative for Disaster Preparedness Response.

• Assists HMAI Safety Officers as needed.

FINANCE ESSENTIAL FUNCTIONS

• Assist Chief Financial Officer (CFO) with Asset Management.

• Understands and comply with Federal and State grant regulations.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

• Works and supports process improvement for Central Laboratory Operations processes needed as institute continues growth trajectory.

• Continue personal growth and career development plan.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

• Bachelors degree in basic science or related field

WORK EXPERIENCE

• 2 years experience in a research laboratory environment

• Preferred experience as a lab lead for a lab team

License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

• N/A

KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

• Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluations

• Sufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or security

• Ability to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principles

• Experience with Word, Excel and PowerPoint required

• Ability to identify and understand issues, problems and opportunities; and recommend solutions

• Ability to work effectively in a fast-paced environment

• Demonstrates flexibility and adaptability in the workplace

• Knowledge of laboratory techniques, operations and procedures

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

• Uniform No
• Scrubs Yes
• Business professional No
• Other (department approved) Yes

ON-CALL**Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

• On Call* No

TRAVEL****Travel specifications may vary by department**

• May require travel within the Houston Metropolitan area No
• May require travel outside Houston Metropolitan area No

Company Profile

Houston Methodist Research Institute was formed in 2004 to rapidly and efficiently translate discoveries made in the laboratory and the clinic into new diagnostics, therapies, and treatments. The research institute was created to provide the infrastructure and support for these endeavors, and to house the technology and resources needed to make innovative breakthroughs in important areas of human disease. A 540,000 square foot building dedicated to research, the research institute houses over 1,500 staff and trainees, 284 principal investigators and has more than 570 ongoing clinical trials.