National Investigator

Who are we?

At Target, we deliver quality products at prices the whole family will love for longer. We’re home to quality pieces, made for you and your life.

With our iconic logo, we are one of the most renowned Australian retail brands and for almost 100 years, we have held a special place in the hearts and minds of Australian families.

We’re immensely proud of our history and are looking for people to join us who are as excited by our future as we are.

 

Join the team

 

Are you an experienced retail investigator with a passion for uncovering the truth and protecting business integrity? As our National Investigator, you’ll be at the forefront of a renewed focus on retail crime, leading proactive investigations targeting high-harm offenders.

 

Your work will directly reduce the shrinkage expense while keeping our team members and customers safe. From tackling theft, fraud, and organised criminal activity to collaborating with internal teams, law enforcement, and industry partners, you’ll gather intelligence, analyse trends, and deliver decisive outcomes that protect our people, our assets, and our brand.

 

You’ll also take ownership of complex internal investigations, ensuring integrity is upheld at every level of the business. If you thrive in fast-paced, high-stakes environments and are ready to make a measurable impact, this is your opportunity to step into a role that matters.

 

What will you do?

As a National Investigator working for Kmart and Target, you will:    

 

• Lead complex internal and high impact external investigations, preparing briefs for police and prosecution.
• Conduct lawful interviews and provide clear incident overviews to stakeholders.
• Analyse incidents to identify root causes, trends, and risk areas.
• Utilise data, CCTV, alarms, and fraud platforms to investigate theft, fraud, and high-risk activity.
• Respond to critical incidents and coordinate with emergency services.
• Support online fraud cases, covert security operations, and whistleblower investigations.
• Deliver regular reports and recommendations to reduce risk and protect assets.

 

What are we looking for? 

• 3–5 years’ investigation experience in retail or a related environment.
• Proven investigation experience in retail (highly regarded) or law enforcement.
• Ability to create and conduct written records of interviews that are lawful.
• Working knowledge of all fraud data systems, CCTV, alarms and relevant legislations.
• Skilled in AUROR platform.
• Good knowledge of APPRISS platform (highly desired).
• Knowledge of relevant legislations and privacy compliance is essential.
• Demonstrated ability to investigate and provide business outcomes and reports with root cause analysis.
• Interest or experience in online fraud an advantage.
• A passion for outcomes and results and an eagerness to see investigations through!
• Ability to travel for investigations.

 

Benefits we’ll offer:

• Flexible hybrid working options through our Flex Where, Flex When, Flex Well policy.
• Access to our team member discount program which can be used across our company network, including Target, Kmart, Bunnings, and Officeworks.
• A free OnePass membership offering free delivery across Target and Kmart on eligible product.
• Access to our benefits program, which entitles you to exclusive discounts and benefits in the areas of entertainment, travel, lifestyle, and health, with over 60 suppliers.
• We want you to feel rewarded for your commitment and hard work, that's why there is opportunity for eligible team members to participate in a bonus program.
• Free onsite parking when you’re required to come into the office.
• We offer inclusive parental leave and ongoing support through our partnership with Circle In for team members of all backgrounds and family circumstances.
• A dynamic learning and support program.
•  Opportunity to fast-track your career through our Mentor Program as a Mentee or Mentor.
• Kudos recognition program, where you are nominated by your peers to spin a wheel, to win a stack of cool prizes.
• Wesfarmers is Kmart and Target’s parent company, and each year, eligible employees can elect to purchase shares through a salary sacrifice arrangement.
• Great career opportunities across the broader Wesfarmers Group.

A place you can belong 

We celebrate the rich diversity of the communities in which we operate. We are committed to creating inclusive and safe environments where all our team members can contribute and succeed. We believe that all team members should feel valued, respected, and safe, and strive to ensure our recruitment process is accessible and welcoming, with applications encouraged from all candidates.

We encourage you to tell us about any workplace adjustments that you would like by emailing kmartgroupcareers@kmart.com.au.